Supv Case Management 1

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com.

Our Human Services team helps state and municipal human services and economic development agencies keep their promises—responsibly and sustainably—to the children, adults, and families they serve. Join us and use your professional skills to build stronger communities and better serve populations in need by making meaningful and lasting changes in government organizations.

Services:

• Program Consulting

• Finance Consulting and Billing Services

• Applied Technology

• Outsourcing And Operations

• Strategy

• Project and Grants Management
• Assessments and Feasibility Studies

Duties And Responsibilities

• Identifies immediate protection from harm action was taken to ensure the health and welfare of the individual or take appropriate action.
• Assures investigations comply with contract timelines
• Assures proper referrals made to external investigatory entities as required.
• Approves/denies case management prevention plan.
• Completes Quality Assurance review of investigations (high profile and random sample)
• Serves as a resource for investigator teams.
• Trains/ teaches/ collaborates/oversees of investigator team.
• Approves comprehensive written summary of investigations.
• Assures compliance and cooperation with investigations led by law enforcement, and other agencies, or any approved investigatory entity.
• Assists with investigations as needed, including coordinate with law enforcement, county children’s services, adult protective units, county board of developmental disabilities, or any other entity as needed.
• Reviews all relevant documents.
• Documents investigative activities, including discovery of all elements of the incident.
• Conducts and documents interviews with individuals who may have relevant information. For incidents involving abuse, neglect, exploitation or suspicious death, attempt to complete face-to- face (in person or via web technology) interviews to evaluate the credibility of the witnesses
• Makes the appropriate referrals to other agencies or licensing boards at the conclusion of the investigation
• Writes an investigation summary report and develop a prevention plan at the conclusion of any investigation
• Assists with or complete other duties as assigned.

Required Skills

• Ability to think critically, incorporating multiple factors into larger concepts
• Ability to work with and relate to staff and demonstrate active listening skills
• Display professionalism and respect for cultural differences
• Must be computer literate and have MS Word, Excel, Outlook, and Internet skills
• Ability to foster teamwork with all levels of management and staff
• Ability to work well independently and within a team
• Exemplary etiquette including customer relation techniques,
• Superior verbal and communications skills
• Strong decision making, accuracy and attention to detail
• Experience in meeting deadlines and adhering to strict standards

Qualifications

• Associates degree or 6 years’ experience required, Bachelor’s degree preferred
• 6 years paid experience in home and community based services (HCBS), specifically experience with any of the following: incident investigation, assuring individual health and welfare, quality assurance, clinical; risk management, the mental health system, or interfacing with law enforcement, nursing homes, children services, adult protective services, or the Department of Developmental Disabilities
• A Licensed registered nurse (RN), a licensed social worker (LSW, LISW), Social Worker & Marriage & Family Therapist Board, or licensed counselor (LPC, LPCC)

Working Conditions

• Office Setting
• Ability to travel up to 20% of time

The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.

Compensation:

Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience.  As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.

Range: $65,200-$85,700

Eeo Statement:

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.