Senior Data Analyst

Job Description:

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten is a global leader in internet services that empower individuals, communities, and businesses. We are committed to innovation and entrepreneurship, offering a diverse ecosystem of services in e-commerce, fintech, digital content, and communications to over one billion members worldwide. At Rakuten, we believe in empowering our employees to make a difference and contribute to our mission of creating a better future.

The Rakuten AI & Data Division (AIDD), creates powerful, customer-focused search, recommendation, data science, advertising, marketing, price, and inventory optimization solutions to a variety of businesses in commerce, fintech and mobile industries.  As part of AIDD, Analytics & Metrics Department (AMD) is a centralized data analytics team which supports the data analytics and user behaviour analysis of key AI-driven products including search, recommendation, advertising and other GenAI application. The team derive insights from data and work with business to make informed decisions.  

Be it providing personalized superior user experience to our customers or making informed business decisions, data plays a vital role underlying all AI-driven initiatives. We are looking for a data analyst to work on collecting, processing, and performing statistical analyses on large datasets to discover useful information, suggest conclusions, and support decision-making. This role provides insights to fuel business growth and enhance customer experience. 

Responsibilities

• Data Exploration and Analysis: Leverage statistical tools and techniques to thoroughly explore and analyze datasets, identify key patterns, relationships, and trends that drive business growth and improve user experience. 
• Data Cleaning and Preparation: Ensure data quality and relevance by filtering data, handling missing values, and meticulously preparing datasets for analysis. 
• Data Visualization: Develop compelling visual representations of data insights, including charts, graphs, and interactive dashboards, to effectively communicate findings to diverse audiences. 
• Reporting and Communication: Prepare comprehensive reports and presentations that clearly articulate data insights and findings to stakeholders, influencing data-driven decision-making processes. 
• Cross-functional Collaboration: Partner with various departments to understand their data requirements and provide actionable insights that empower informed decision-making across the organization. 

Qualifications

• Extensive experience (5+ years) as a Data Analyst or in a similar analytical role within the Tech (e-commerce search/ads/AI is preferred) industry with demonstration of increasing levels of responsibilities.
• Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, or a related discipline. 
• Expert proficiency in statistical analysis tools and programming languages, including Python and SQL. 
• Proven ability to lead data exploration, analysis, and visualization efforts, with a strong track record of extracting actionable insights from large and complex datasets. 
• Experience with data cleaning and preparation techniques and familiarity with database management systems. Knowledge of data warehousing concepts is a plus. 
• Demonstrated ability to work both independently and collaboratively within team. 
• Highly effective communication and presentation skills, with the ability to convey complex data insights clearly to diverse audiences, contributing to a data-driven environment within the organization. 

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief, or age.