Sales Support Germany, Poland & Baltics

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.

Sales Support Coordinator Germany, Poland & Baltics (m/f/d)

📍 Location: Hamburg City (Hybrid)
🗣 Languages: German & English (mandatory), Polish (a plus)

Are you excited by the idea of working in an industry that powers global trade and connects the world’s ports? Do you thrive on details — analyzing and managing data, staying organized, and ensuring your sales team stands out thanks to your support?

If you love working with modern tools like CRM and ERP systems, have a passion for making processes more efficient, and enjoy collaborating in a fast-paced, international environment, then this could be your next adventure!

At Wilhelmsen Ships Service, we’re searching for a proactive and analytical Sales Support Coordinator. In this role, you’ll empower our sales team with precise data, insightful analysis, and excellent administrative support — playing a vital part in how we connect with customers and drive our business forward.

What You’ll Be Doing

• Dive deep into sales data to generate actionable insights and support strategic business reviews, helping our team make smarter, faster decisions.
• Oversee the entire contract management process—from drafting and renewing customer agreements to ensuring every detail is up-to-date and compliant.
• Ensure the accuracy and reliability of our sales forecasts, pipeline, and planning data, so the team can confidently pursue new opportunities.
• Deliver clear, data-driven analytics focused on boosting sales performance and strengthening customer relationships.
• Manage all outbound communications, including customer letters and documentation
• Support the onboarding of new suppliers and customers by handling forms and registrations for various customer portals.
• Organize both internal team events and external customer gatherings, creating memorable experiences that foster collaboration and engagement.
• Continuously look for ways to streamline processes and enhance teamwork, making a real impact on our efficiency and success.

What You Bring

• Background in commercial fields (e.g. Industriekaufmann/frau, Bachelor degree or similar)
• 2+ years' experience in an administrative, sales support, or data coordination role. 
• Highly organized with strong attention to detail. 
• Strong time management and the ability to prioritize effectively. 
• Hands-on, well-organized, and tech-savvy (CRM experience preferred – Salesforce is a plus)
• A collaborative mindset — you’re a team player who’s proactive, accountable, and results-oriented. 
• Fluent in German and English; Polish language skills are a plus
• Curious, proactive, and eager to grow in a fast-paced team

What We Offer

• Permanent full-time position (38.5 hrs/week) with flexible hybrid setup
• 30 vacation days annually and bike-leasing option
• International, informal, Scandinavian-influenced work culture
• Structured onboarding and professional development support
• The chance to make a visible impact in a global maritime company

Who We Are

At Wilhelmsen Ships Service, we don’t just work in maritime — we shape its future. As a world-leading provider of marine products, solutions, and essential services for all vessel types, our trusted brands—Unitor™, Nalfleet™, Timm™, Unicool™, and Navadan™—are recognised across the industry for quality and innovation. We use our maritime expertise to create greater value and deliver an unparalleled customer experience.

🔗 Visit us at: www.wilhelmsen.com/ships-service

Ready To Apply?

We’d love to hear from you!

If this sounds like the right opportunity for you, we’d love to hear from you! Submit your CV, short motivation, salary expectations, and earliest possible start date via our online career portal www.wilhelmsen.com/careers

Come on board and help us shape the future of maritime!

Contact: Maraike Oelkers | Maraike.Oelkers@wilhelmsen.com 

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