CRM Coordinator

Are you prepared to become a member of an exceptional team that's dedicated to bringing happiness to life? At Aristocrat, we believe in the power of play and are committed to delivering outstanding gaming experiences. As a CRM Coordinator, you will play a crucial role in our ambitious marketing team, assisting in building and implementing our customer relationship strategies. This position offers a chance to define a significant impact and be a part of a company that values innovation, collaboration, and excellence!

What You'Ll Do

• Manage the execution of all CRM projects and marketing activities with precision and excellence.
• Coordinate end-to-end monitoring of campaign execution and performance, ensuring flawless delivery.
• Compile and present detailed reports on CRM statistics, including deliverability, open rates, and click rates.
• Improve customer promotional journeys and experiences with established procedures.
• Apply your customer list management skills for A/B testing and segmentation to discover the most effective strategies for each customer segment.
• Invent and craft compelling CRM email templates and marketing materials.
• Successfully implement automated CRM programs for agreed campaigns.
• Ensure all team members are trained in Responsible Gambling to protect our customers and adhere to licensing objectives.

What We'Re Looking For

• 2+ years of experience in CRM project management or a related field.
• Demonstrated history of managing and driving marketing campaigns.
• Outstanding analytical skills with the ability to compile, interpret, and present data.
• Proficient knowledge of customer segmentation and A/B testing methodologies.
• Excellent written and verbal communication skills.
• Ability to develop and compose captivating email templates and marketing materials.
• Experience with automated CRM tools and platforms.
• A cooperative standout colleague with a positive attitude and a dedication to continuous improvement.
• Knowledge of responsible gambling practices and regulations is a plus.

Join us at Aristocrat and be part of a team that's not only crafting games but crafting joyful experiences for millions! We are committed to your growth and success, offering a dynamic and inclusive environment where your talents can thrive. Apply now to take the next step in your career with us.

Company Summary

Aristocrat Interactive

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB). 

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

None

Additional Information

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.