Administrator - Insurance

Primary Details

Time Type: Full timeWorker Type: Employee• Full-time, permanent role - Structured training provided.
• Learn and grow – Ongoing development opportunities to build your career.
• Salary + Bonus + Super + Insurances

The Opportunity

• Kick-start your career – You may be a grad with some work experience or an administrator looking to grow.
• A great place to work – Auckland CBD location, close to Britomart, with hybrid working (3 days in the office, 2 days from home) once you’re settled into the role.
• A collaborative team – Be part of a supportive, friendly team that works together to achieve great results.
• Your voice matters – Share your ideas and feel empowered in an environment that values your input.

Your New Role

In this role, you will gain valuable experience while supporting both internal and external customers. Your key responsibilities will include:

• Communicating with stakeholders to process queries efficiently and accurately.
• Handling insurance paperwork, including processing applications, issuing policies, and making policy adjustments.
• Providing business processing support, such as quote registrations, policy renewals, and documentation management.
• Assisting with credit control and monitoring pending items.
• Working collaboratively within the team to ensure smooth operations.
• Happy to talk flexible working.

More information and the full job profile can be shared with applicants during the interview process. 

Please note that for the successful candidate, this process will include a phone screen with our Talent Acquisition team, an interview (either face to face or online via Teams) and background checks.

About You

You’re an enthusiastic and motivated individual, ready to take the next step in your career. If you’re eager to learn, have strong attention to detail, and thrive in a fast-paced environment, we’d love to hear from you!

• Basic computer skills, including Excel, and the ability to learn new systems quickly.
• Good communication skills, both written and verbal.
• A strong level of numeracy and literacy.
• Accuracy, precision, and attention to detail.
• Strong organizational and prioritization skills.

This is an excellent opportunity to gain hands-on experience, develop valuable skills, and grow your career in a dynamic industry.

About Qbe

We can never really predict what’s around the corner, but at QBE we’re asking the right questions to enable a more resilient future – helping those around us build strength and embrace change to their advantage. We’re an international insurer that’s building momentum towards realising our vision of becoming the most consistent and innovative risk partner.  

And our people will be at the centre of our success. We’re proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than 13,000 people working across 26 countries, we’re big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.  

We believe this is our moment – what if it was yours too? Your career at QBE — let’s make it happen! 

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from: 

• ‘Hybrid Working’ – a mix of working from home and in the office to enhance your work/life balance
• Life Leave, supporting the life events we all experience, leaving your annual leave for rest
• Free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice 
• 18 weeks’ gender-equal flexible leave for all new parents, including paid super
• Voluntary super contributions and company matching
• Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums 
• A range of discounts on insurance products, car hire, hotels, goods and services 

Rewards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards: 

• 2025 Winner of Excellence in Diversity, Equity & Inclusion Award at the Insurance Business Australia Awards for our Respect@QBE program
• 2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards 
• 2021 LinkedIn Top Employer & HRD Employer of Choice
• 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards
• Platinum employer on the Australian Workplace Equality Index (AWEI) – the definitive national benchmark on LGBTQI+ workplace inclusion
• Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
• Family Friendly Workplace accredited employer since 2021 

Apply Now

APPLY NOW and let’s make it happen!  

Click APPLY to submit your application. Successful applicants will need to complete work rights, police and credit checks through our online provider as a condition of employment.  

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements, alternative work arrangements or you would like to connect with one of our networks please contact us at recruitment@qbe.com  

Skills:

Administration Management, Business Support, Collaboration Tools, Communication, Critical Thinking, Customer Value Management, Decision Making, Detail-Oriented, Financial Products, High Accuracy, Intentional collaboration, Managing performance, Performance Management (PM), Prioritization, Risk ManagementApplication Close Date: 09/10/2025 11:59 PM

How To Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.