Driver Recruiter & Retention Specialist

Bulk Transport.com

Office

Scottsbluff, NE, United States

Full Time

Retention Specialist What We Offer Full health benefits, dental, vision, matching 401K plan, paid vacation, and holidays Summary The Retention Specialist plays a key role in building and maintaining a strong team of professional drivers and a large seasonal workforce. This position is responsible for recruiting, onboarding, and retaining drivers while also serving as a primary point of contact for employee relations matters. The Retention Specialist ensures drivers feel supported, valued, and set up for success by providing coaching, handling concerns, and fostering a positive and safe work environment. Duties/Responsibilities

Facilitate the recruiting, onboarding and offboarding of a large seasonal workforce.
Act as a mentor and coach to drivers, providing guidance on performance, safety, and professional development.
Develop strategies to improve driver engagement, satisfaction, and retention.
Conduct regular check-ins with drivers to ensure they have the resources and support needed to succeed.
Serve as the first point of contact for driver-related concerns, resolving issues promptly and fairly.
Provide coaching and corrective action where appropriate, maintaining compliance with company policies.
Support an open-door environment that promotes trust and transparent communication.
Reinforce DOT, FMCSA, and company safety policies and procedures.
Assist in training initiatives and monitor compliance with hours-of-service and other regulatory requirements.
Partner with Safety and Operations teams to identify risk areas and implement improvement plans.
Perform related duties as assigned

Education/Requirements

High school diploma or equivalent
3+ years of experience in transportation, or driver recruiting
Strong knowledge of DOT regulations and trucking industry practices.