NIH NIAID Software – CI – System Administrator III (Operations Management)

ECS is seeking an experienced NIH NIAID Enabling and Advancing Technologies (NEAT) CI System Administrator III (Operations Management) to work remotely.   Please Note: This position is contingent upon contract award.

The NIAID NEAT CI – System Administrator III (Operations Management) supervises and manages the daily activities of configuration and operations of systems which may be mainframe, mini, or client/server based. Plans and monitors the optimization of system operation and resource utilization and performs systems capacity analysis and planning. Oversees assistance to users in accessing and using business systems.

Key Responsibilities:

• Manages the daily configuration and operation of various systems.
• Plans and monitors the optimization of system operations and resource utilization.
• Performs systems capacity analysis and planning.
• Oversees the assistance provided to users for business system access.
• Provide timely and effective applications maintenance and repair on all CIB supported software applications.
• Provide efficient performance monitoring of all CIB supported applications, issuing timely and accurate notification of application outages to CIB management.
• Collect, store, and analyze data relevant to monitored applications to perform and report accurate root causal analysis of all related issues and to support trend analysis and forecasting.
• Ensure effective change management of all OCICB-supported software applications.

Salary Range: $120,000 - $175,000

General Description of Benefits

Qualifications

• Experience supporting clinical technology, including, but not limited to, system administration, configuration management, and lifecycle management.
• Experience monitoring systems for unanticipated issues and reporting on systems performance metrics.
• Experience applying troubleshooting techniques across various server, application, and network technologies.
• Experience with security standards and best practices, including authentication and authorization mechanisms.
• Bachelor’s degree in computer science, Information Security or related field.
• Active Public Trust or higher security clearance.
• Strong supervisory skills in managing system configuration and operation.
• In-depth knowledge of optimizing system operations and resource utilization.
• Proficiency in performing systems capacity analysis and planning.
• Excellent leadership and communication skills to assist users in accessing business systems.
• Extensive experience working with mainframe, mini, and client/server-based systems.
• Minimum 6 years’ experience supporting Health IT software development initiatives.
• Reside within the Washington DC Metro area.
• Travel within the Washington DC Metro Area, and CONUS as needed.