Assistant Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What This Job Involves:

As an Assistant Facilities Manager at JLL Work Dynamics in Tokyo, you will be part of a growing team providing Facility Management and Office Services for a prestigious American multinational technology client focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. This strategic role combines client relationship management with operational excellence, requiring you to work closely with the Site Manager while serving as the single point of contact for strategy, implementation, and escalation for capital works. You will play a vital role in JLL's commitment to delivering exceptional facilities management services by blending client-specific requirements with business needs while managing teams, budgets, and ensuring compliance with health and safety standards in an inclusive workplace environment.

What your day-to-day will look like:

• Establish and foster strong relationships with key stakeholders while acting as single point of contact for strategy, implementation, and escalation for capital works
• Spearhead client's business approval process in the region and manage site budgets, spending, and variance while working closely with Finance Manager
• Guide IFM teams to deliver operations on time and in budget while ensuring required standards for site operation and data quality
• Promote continuous quality monitoring and drive improvement on operations while ensuring compliance with Health and Safety best practices
• Manage teams with responsibility for safety, engagement, and development including onboarding, mentoring, and performance management
• Collaborate with Transaction and Function teams on real estate transactions and strategic portfolio planning while supporting construction projects
• Work closely with Regional Team to deliver global/regional projects while understanding project status, details, and schedules.

Required Qualifications:

• Minimum 5 years of working experience in Facility Management
• Minimum 3 years of team management experience
• Minimum 3 years of relevant experience in project management or program management
• Proficiency in MS Applications including Excel, Word, and PowerPoint
• Strong interpersonal, oral, and written communication skills in Japanese and English
• Strong presentation skills with customer-centric approach
• Meticulous, organized approach with integrity and honesty.

Preferred Qualifications:

• Experience working with multinational technology companies
• Background in real estate transactions and portfolio planning
• Knowledge of compliance procedures and procurement guidelines
• Experience with JLL or client reporting and business intelligence systems
• Familiarity with capital works and construction project management
• Understanding of health and safety best practices in corporate environments
• Experience in continuous improvement initiatives and process optimization.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Tokyo, Japan

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.