Security Officer (Harrah's Metropolis, Illinois)

SALARY RANGE- $15 hr.

BENEFITS- Medical, Dental, Vision, Life & Disability Insurance, 401(k), Paid Time Off, Education Assistance, Team Member Discounts

Duties/Responsibilities:

Security Officers are responsible for, but not limited to, the following:

1. 1.       Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and  professional manner at all times.
2. 2.       Check identification to insure patrons are 21 years of age or older.
3. 3.       Provide security and protection for guests and casino property.
4. 4.       Handle all monetary transactions between the Casino Cage and gaming tables in compliance with the Illinois Gaming Board Regulations and as required by  Harrahs Management.
5. 5.       Operate in accordance with established procedures, maintain a log of incidents involving guests, employees and customers of the casino.
6. 6.       Maintain visual surveillance of the Casino Cage and surrounding area.
7. 7.       Replace all boxes of gaming tables after the count has been completed for  each shift.  Drop boxes  are to be taken to the Soft Count room and locked there for proper storage.
8. 8.       Prepare detailed reports on any security related incidents that occur in the casino area, or on land  facilities.
9. 9.       Assist injured guests and employees until arrival of First Responders.
10. 10.    Be alert for suspicious persons or disturbing incidents and check for  juveniles in the casino and bar  areas.

Essential Job Functions:

PHYSICAL - Must be able to:

1. 1.       Be mobile in all areas of the casino and land facilities.
2. 2.       Recognize and respond to emergency situations involving fire, smoke, hazardous chemicals and the like.
3. 3.       Communicate via telephone and two-way radio.
4. 4.       Communicate verbally, with the general public, hotel guests, and employees.
5. 5.       Tolerate hot/cold weather conditions.
6. 6.       Drive a van, car or truck.
7. 7.       Remain on feet for extended periods of time.
8. 8.       Climb steps repeatedly.

MENTAL - Must be able to:

1.       Use basic writing skills to complete reports.

Qualifications:

Prerequisites/Preferred Qualifications:

Should be a High School graduate or GED certificate.   Must be able to establish and maintain an effective professional working relationship with management, staff, and co-workers; pleasant personality, team oriented and enjoys working with and assisting people.

MINIMUM AGE REQUIREMENTS: 21 years of age

Gaming:

Must have the ability to hold an Occupational License as required by the Illinois Gaming  Board

Harrah's Metropolis Casino and Hotel is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.