Internal Communications Manager

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role Description:

Manage and deliver organization-wide communication initiatives for Arcadis’ Canadian operations. Lead communication of regional business initiatives. Provide specialist internal communications and employee engagement advice to the business, acting as a trusted advisor and championing the employee experience. Advise business leaders on the impact and effectiveness of communications, including change communications and external activity in partnership with the external communications team. The job holder will also be expected to allocate a percentage of their time to supporting global programs 

Role Accountabilities:

• Develop and support the Canada-wide marketing and communications strategy, leading on internal communications channel and content plan.
• Manage and deliver internal communications strategies and channels using a best practice and continuous improvement mindset.
• Develop change communications plans to support the ongoing transformation of the Arcadis business in-region.
• Plan and develop high quality written content such as blogs, internal communications news and announcements, bulletins, storytelling, case studies, presentations, speeches, newsletters and intranet stories.
• Manage the Canada intranet content.
• Arrange Town Halls and leadership events.
• Manage internal digital channels and work with the marcomms global shared service centre (GSSC) in the development and delivery of internal content.
• Tailor global programs to make them relevant for the regional business.
• Ensure that internal communications messages are aligned with external messages. Identify and source internal stories that can be elevated globally or externally.
• Advise and coach business leaders on the impact and effectiveness of communications, and their impact on the employee experience.
• Provide monthly and quarterly reporting on internal communications effectiveness. 
• Budget management as required.
• Manage and lead on key internal communications initiatives.
• Manage relationships with a wide range of stakeholders, across all areas and levels of the business. 
• Integrate across the marcomms team to continually improve internal communications and engagement of marcomms initiatives. 

Key Shared Accountabilities:

• Work with Global Internal Communications and other Global Business Area (GBA) Communication Directors to embed global initiatives in a relevant and meaningful way and to support cross-GBA and global communications activity.
• Play a collaborative role in the marcomms function in raising the profile of Arcadis, delivering the global strategy, managing internal events and supporting Arcadians in serving our clients and markets. 
• Represent Canada in the Global Internal Communications Community of Practice, sharing best practice and contributing to global projects.
• Support the Canada Marketing & Communications Director with crisis communications. 
• Work closely with marcomms colleagues to ensure an ‘internal first’ mentality on external campaigns and initiatives, working to ensure our people are brand advocates.
• Engage with the GSSC for the creation and delivery of high-quality content.
• Manage relationships with a range of stakeholders across all areas of the business. 
• Collaborate across the marcomms team to continually improve communications and engagement of marcomms initiatives.
• Where opportunities arise, join global IC taskforces to bring specialist IC skills and expertise to organization-wide programs (as agreed with the in-country leader) 

Qualifications & Experience:

Must Have:

• Minimum eight years’ professional experience in internal communications, change management, or a similar role.
• Experience with employee engagement strategies or organizational transformation projects.
• Experience managing content for digital channels (e.g., intranet, newsletters).
• Familiarity with aligning internal and external communications strategies.
• Experience with communications effectiveness measurement and reporting.
• Track record of project managing multi-channel communications initiatives.
• Experience advising and influencing leadership and colleagues on communications matters.
• Experience participating in or leading cross-functional communications projects.
• Bachelor’s degree or equivalent, preferably in journalism, communications, or related field.
• Excellent written and verbal communication skills 

Nice To Have:

• Experience supporting or delivering global communications programs.
• Proven application of change communications methodologies.
• Demonstrated experience in both internal and external communications.
• Experience working in a matrix organization, preferably global.
• Experience handling budget management for communications projects.
• Advanced degree or professional certification in communications, change management, or related field 

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

The salary range for this position is $85,000 - $100,000. The base salary represents Arcadis’ hiring range for this position. Actual salaries will vary and will be based on various factors, such as location, skills, experience, and qualification for the role.    #LI-MS2  #LI-Hybrid