Business Systems Analyst, Senior

Your Role

The Corporate Security and Safety team is seeking an experienced Business Systems Analyst with a deep understanding of security technology systems and operations. The Business Systems Analyst, Senior will report to the Director of Corporate Security. In this role you will serve as a key partner in advancing the organization’s physical security infrastructure through technology-driven solutions. You will be instrumental in ensuring the seamless operation, integration, and optimization of enterprise-wide security systems. Your contributions will directly support life safety, compliance, and operational continuity across all business units.

Your Work

In This Role, You Will:

• Conduct routine data analysis, needs assessments, and cost/benefit analysis to align information technology solutions with business initiatives
• Formulate and define routine systems scope and objectives through research combined with an understanding of applicable business systems and industry requirements
• Develop or modify information systems, includes analysis of business and user needs, documenting requirements and revising existing systems  
• Identify a desired future state that addresses a business problem utilizing multiple analytic methodologies and business process modeling
• Manage requirements and analysis to the smallest set that will provide the biggest impact in advancing business objectives
• Collaborate with IT business unit peers and vendor field technicians to ensure timely dispatch and resolution of system issues
• Develop and implement API solutions for integration across HR software, ticketing systems, and life safety platforms
• Monitor system performance and implement improvements to enhance reliability and security
• Lead cross-functional meetings to align technical solutions with business needs
• Champion innovation and collaborate with IT business unit partners to ensure the enterprise security system operates at peak performance and reliability

Your Knowledge and Experience
 

• Requires a bachelor’s degree or equivalent experience
• Requires at least 5 years of prior relevant experience
• Requires experience with physical security systems, alarm monitoring platforms, and life safety technologies
• Requires strong understanding of API development and system integration best practices
• Familiarity with HRIS platforms and IT service management tools (e.g., ServiceNow, SMP, Jira) desired
• Certification in systems architecture, security technologies, or business analysis (e.g., CISSP, CBAP) desired
• Excellent communication and stakeholder engagement skills