Branch Manager

Key Responsibilities

• Develop, grow and monitor the branch liability and asset portfolios with the ultimate aim of ensuring that the Branch remains profitable, competitive and promptly reacts to changes in both the internal and external environment.
• Delivery of agreed business targets and accountability for branch objectives. 
• Building and developing a high performing team through competence development, performance management and embedding core values.
• Delivery of excellent customer service through maintenance of high service standards.
• Ensuring observance of both credit and operational risk compliance in all branch lending and operations service.
• Effectively managing and coordinating branch resources.
• Monitor the performance of the branch against set targets.
• Develop, coach and motivate branch staff

Qualifications And Experience

For the above position, the successful applicants should have:

• University Degree preferably in a business-related field.
• Excellent planning, organizing, problem solving and analytical skills.
• Good interpersonal skills and ability to establish new client relationships and generate new business.
• A good understanding of strong risk management practices paying particular attention to credit, operational, reputational, compliance and ethical risks.
• Excellent communication and negotiation skills
• Proficiency in MS Office Suite
• Ensure reports are printed and checked as required and Suspense accounts proactively monitored.
• Ensure adequate staffing of all the positions in the branch.
• Authorization of transactions as per the set limits.
• Ensure tools and equipment are in working condition.
• Minimum of 4 years banking experience in Sales, Credit and Branch operations 2 of which should have been at management level.
• Proven track record in credit analysis.
• Product or business development experience will be an added advantage.

• Strong Leadership Competencies.