Senior Supervisor

Responsibilities

• Supervise a dedicated team in executing installation and commissioning of ELV, fire safety and carpark system projects, ensuring high-quality service delivery and meeting business objectives.
• Mentor and provide guidance to less experienced engineers, supporting their technical proficiency as well as personal and professional growth.
• Build and maintain strong customer relationships, with a commitment to outstanding client satisfaction.
• Enhance team operational efficiency by continuously improving processes and workflows; offer technical consultancy and ongoing support to all team members.
• Assist on projects, coordinating with internal departments and external partners to achieve timely and successful project delivery as a sub-task of the overall role.
• Oversee and assist engineers in proper document submission for projects, ensuring compliance and smooth workflow.
• Assist the management and finance teams in project payment collection, billing, and cashflow handling.
• Support the overall development of the team, fostering a positive, collaborative, and growth-oriented work environment.
• Carry out any ad hoc duties as assigned.

Qualifications

• Diploma or above in Computer, Electronic, or Engineering.
• Minimum 3-5 years of supervisory experience managing small teams in fieldwork or installation projects.
• Extensive knowledge of ELV systems, carpark system and fire safety system.
• Proven leadership capabilities with experience mentoring less experienced engineers.
• Proficient in both Cantonese and English (spoken and written).
• Strong communication, organization, and problem-solving skills.
• Excellent ability to prioritize, remain strategic, and take a proactive approach to challenges.
• Experience with project billing and cashflow management is a plus.

Additional Information

About Us, Our Culture & What We Can Offer You

Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe.  We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies

We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.

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