OAG - Child Support | Director of Data Analytics (Director II-IV) | 26-0019

The Office of the Attorney General (OAG) is a dynamic organization with over 4,000 employees throughout the State of Texas. Our agency provides exemplary legal representation for every arm of the State, fights human trafficking, helps victims of crime, protects our constituents, and runs the most effective Child Support Enforcement program.

The Director of Data Analytics will serve as the State’s senior technical leader for enterprise analytics at the OAG. This role will provide the vision and raise the bar for aiding our workforce through insightful, value-added, analytics as a program and service. This role is responsible for developing and executing a comprehensive analytics strategy that empowers agency leadership, program areas, and staff with timely, reliable, and actionable insights.

This leader will drive the design, implementation, and adoption of modern analytics platforms, self-service reporting, and data-driven decision-making practices across the organization. The Director will partner closely with critical enterprise teams, including Data Governance, Data Architecture, Cybersecurity, and Operations, to ensure analytics solutions are secure, compliant, and aligned with the agency’s mission of protecting Texans.

The successful candidate will be both a visionary strategist and a hands-on technical expert, with deep experience leading state-level data programs, modernizing analytics capabilities, and delivering measurable value in a highly regulated, data-heavy environment.

The OAG is committed to providing innovative, modern, and value-driven IT services to the agency. We believe that having talented people in the right place while effectively utilizing new tools and technologies enables us to empower the agency to best serve the people of Texas. OAG employees enjoy excellent benefits along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

Strategic Leadership & Vision
•    Develop and execute a multi-year enterprise analytics strategy that aligns with OAG’s mission, legislative priorities, and modernization goals. 
•    Champion data-driven decision-making, leveraging advanced analytics, predictive modeling, and AI-assisted insights to improve program outcomes and operational efficiency.
•    Define and track key performance indicators (KPIs) to measure the value and impact of analytics initiatives.
•    Serve as a trusted advisor to executive leadership, division chiefs, and program managers on analytics opportunities, risks, and strategic priorities.
•    Lead and manage a high-performing data analytics team, providing strategic direction, mentorship, and oversight to ensure delivery of impactful insights and solutions.
Platform Modernization & Self-Service Enablement
•    Lead the design, deployment, and adoption of self-service analytics environments (e.g., Tableau, SAS Viya, Power BI) to empower business users and reduce IT dependency and enable intuitive access through semantic and data models. 
•    Partner with the Data Architecture team to integrate analytics solutions with Snowflake, SAS Viya, and other enterprise data platforms using best practices for scalability, performance, and security.
•    Oversee the modernization of analytics infrastructure, including streaming/messaging platforms (e.g., Kafka, MQ, RabbitMQ, Elasticsearch) for real-time insights and aggregated data views.
•    Ensure analytics pipelines and reporting solutions are secure, compliant, and aligned with agency-wide data governance, privacy, and cybersecurity requirements.
Technical Execution & Enterprise Collaboration
•    Direct advanced analytics and data engineering teams in implementing ELT pipelines, data models, and analytical APIs to support both operational and strategic needs.
•    Collaborate closely with Data Governance, Data Architecture, Cybersecurity, and others to ensure consistency, compliance, and interoperability across systems.
•    Establish data literacy programs and training to enhance agency-wide adoption of analytics tools and best practices.
•    Represent OAG in legislative sessions, state analytics workgroups, and national forums, advocating for data and analytics innovation.
Risk Management:
•    Identify and mitigate potential risks associated with technology programs and projects, ensuring compliance with security and regulatory standards.
•    Assist in the risk management of data across the organization.
•    Proactively address issues and challenges that may impact project timelines or objectives.
Performs related work as assigned
Maintains relevant knowledge necessary to perform essential job functions
Attends work regularly in compliance with agreed-upon work schedule
Ensures security and confidentiality of sensitive and/or protected information
Complies with all agency policies and procedures, including those pertaining to ethics and integrity

 

Education: Graduation from high school or equivalent
Education: Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: computer science, data science, statistics, information systems, or related field. 
Experience: Four years of full-time experience working in the following (or closely related) fields: computer science, data science, statistics, information systems, or related field.
Experience with progressive leadership in enterprise analytics, data engineering, or data science roles, with at least 5 years in a director-level capacity in state or federal government. Proven track record of delivering enterprise analytics strategies, platforms, and self-service adoption at scale
Experience leading teams and integrating tools for data warehousing, streaming platforms, and visualization tools
Experience leading and managing high-performing software engineering teams focused on enterprise business applications, including growing new engineering leaders
Experience coding and scripting (Python, Java, Scala) and design experience
Experience and strong background in modern programming/scripting languages (Python, Java, Scala, SQL) and ELT methodologies.
Experience aligning analytics with data governance, privacy, security, and compliance frameworks
Knowledge of local, state, and federal laws and regulations relevant to program activities and/or business functions; and of the principles and practices of public administration and management
Knowledge and experience using agile project management and program management platforms as they relate to technical project management
Skill in effective oral and written communication, including preparing and delivering technical presentations, status reports, and program-related updates to diverse audiences such as executive management, program staff, and external stakeholders; skill in exercising sound judgment, effective decision-making, and responding positively to constructive feedback.
Skill in managing multiple priorities, meeting deadlines, and adapting to evolving requirements; ability to collaborate in a professional environment with cross-functional teams to ensure data quality, integrity, and alignment with agile-at-scale practices at the Office of the Attorney General.
Ability to meet position requirements, including on-site work at OAG locations, business-related travel, occasional extended hours in compliance with FLSA, and the physical ability to lift and relocate up to 10 lbs.
Ability to travel (including overnight travel) up to 5% 
Director III – All of the above qualifications for Director II, plus:
Experience:  One additional year of full-time experience working in the following (or closely related) fields: computer science, data science, statistics, information systems, or related field.
Director IV – All of the above qualifications for Director III, plus:
Experience:  One additional year of full-time experience working in the following (or closely related) fields: computer science, data science, statistics, information systems, or related field.
PREFERRED QUALIFICATIONS
Experience with Texas Child Support Enforcement System (TXCSES) or other large-scale public sector case management systems.
Experience and familiarity with Texas state data privacy laws, federal regulations (e.g., HIPAA, CJIS, etc.), and compliance frameworks.
PMP, CDO Certified Data Management Professional (CDMP), or equivalent credential.
Demonstrated success leading analytics modernization in a highly regulated, multi-program agency.

To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit.  A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at  https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

THE OAG IS AN EQUAL OPPORTUNITY EMPLOYER