Senior Manager, Business Continuity Management

General Information

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Name Senior Manager, Business Continuity Management Site / Location Melbourne Support Centre Ref # 12376115 Entity Australia Post Opening Date 23-Sep-2025 Suburb Richmond Work Type Permanent Full Time

Description & Requirements

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Help us deliver a better tomorrow
Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. 

About the opportunity 
Join our Group Security team within Finance, Governance & Commercial as a Senior Manager, Business Continuity Management. This role is central to strengthening Australia Post’s resilience capability, ensuring we’re prepared for and able to respond to significant disruptions. You’ll be part of a team that’s driving enterprise-wide continuity and recovery strategies like never before. 

What you’ll deliver with us 
You’ll lead the development, testing, and continuous improvement of business continuity strategies, plans, and systems. Reporting to the Head of Resilience & Integrity Operations, you’ll work across business units to embed continuity practices, uplift maturity, and align with ISO standards. Success in this role means building stakeholder capability and ensuring operational resilience during real-time disruption events. 

You’Ll Also

• Develop, implement, and maintain the Business Continuity Management (BCM) Standard, Framework, and supporting tools across the enterprise
• Embed BCM practices within business operations, including the delivery of awareness programs, training, and testing activities
• Work with business leaders to identify critical operations and create effective recovery strategies.
• Lead the development of business continuity plans and strategies, including BIA processes and scenario-based exercises 
• Provide subject matter expertise during major business disruptions and support post-incident performance reviews
• Influence change and innovation to uplift organisational resilience and align with regulatory and strategic requirements

About you 
You’re a strategic thinker with a passion for resilience and preparedness. You thrive in complex environments, bring high emotional intelligence, and are confident engaging and influencing stakeholders at all levels. You’re proactive, collaborative, and committed to delivering outcomes that support our communities and customers. 

You’Ll Also Need

• Demonstrated experience in corporate business continuity management
• Strong knowledge of ISO 22301 and resilience strategy
• Excellent communication skills and experience delivering training
• Proven ability to engage, influence and coach stakeholders at all levels
• Experience delivering training and facilitating exercises for a wide range of audiences
• Strong leadership qualities and the ability to drive collaboration across subject matter experts.

How we’ll deliver for you

• Be part of a team that’s shaping the future of enterprise resilience
• Access to professional development and learning opportunities
• Flexible work arrangements and a culture that supports wellbeing

We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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