Head of Internal Communications

Worker Type:

Permanent

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way."

We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same.

Ko mātou tēnei | This is Us

Our Internal Communications team works in strategic partnership across the business, enabling and influencing business outcomes through effective communications advice.

In this role, you will be leading a team of internal communications professionals, championing the function across the business to embed its position as a community of expertise and best practice hub in telling the BNZ story.

Mō te Tūranga | About the Role

We sat down with our General Manager, Corporate Affairs (who you’d report to) and he let us know the following about the Senior Sustainability Advisor tūranga (role):

What are 5 day to day tasks the person in this role will complete?

• Lead the continuous development and delivery of effective, engaging and measurable internal communications strategies through campaigns and initiatives focused on the BNZ’s strategic priorities.
• Continually seek innovative and world leading best practice communications technologies and initiatives to enhance the BNZ Colleague workplace communications experience.
• Lead a team of internal communications professionals, championing the function across the business to embed its position as a community of expertise and best practice hub in sharing the BNZ story.
• Deliver advice, counsel and support to core areas of the BNZ business, the executive team and leadership groups as their internal communications business partner and trusted advisor

What is the team culture and environment like?

We’re fast, we get stuff done, we know everyone, we’re respected, and have the ultimate privilege of having a remit that encourages us to range far and wide, high and low throughout the business to find and share great stories.

Demands are high, but the mahi (work) is brilliant. The team’s tight, loves a chase and has a great time working together to deliver the best results.

What projects / work will the candidate be working on now and into the next year?

This role will be responsible for supporting the enterprise to drive continuous and measurable improvement in colleague engagement and connection to BNZ’s purpose and strategic ambition.

From financial results, to supporting the CEO and senior execs, to crafting product launches and owning our internal presence – there’ll be opportunities to keep even the hungriest of communication professionals busy. 

What is the most exciting thing about this opportunity?

All of the above. This is a business with a big ambition and a leadership team fired up to make it happen.

It’s the perfect time to be in comms in a business that is not only ambitious but eager to get its story out there.

What do we want you to know before you apply?

To be successful in this role you will be a natural leader with extensive experience in senior communications or journalism roles. You will have experience in complex corporate environments with a background managing strategic and high-risk scenarios. You will have a proven understanding of the role of social media and digital platforms in delivering effective corporate communications and know how to maximise their value to the organisation.

You will have outstanding communication and stakeholder management experience allowing you to effectively influence across the business and build strong relationships with all levels of seniority.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

This is an exciting opportunity to join us!  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.”

Closing Date: 07 October 2025

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.