Digital Transformation Client Partner & Program Management

Job Overview:

As a Digital Transformation Client Partner, you will play a pivotal role in identifying, fostering, and incubating large-scale digital transformation projects for government entities, both at the central and state levels. Your primary responsibility will be to establish and nurture relationships with senior-level officers within the government, understand their pain points and challenges, and propose innovative digital solutions that can have a substantial impact on government services and citizens' lives.

Key Responsibilities:

1. Government Engagement:

• Engage with Senior Government Officials: Build and maintain strong relationships with senior-level officers and decision-makers in government departments, ministries, and agencies of Central and few States.
• Understand Government Pain Points: Conduct in-depth discussions and needs assessments to identify pain points, challenges, and opportunities within the government's operations and service delivery.

2. Opportunity Identification:

• Identify Digital Transformation Opportunities: Stay updated on emerging technologies and their applications. Proactively identify areas where digital transformation projects can enhance government services, improve efficiency, and benefit citizens.
• Analyze Data and Trends: Utilize data-driven insights and industry trends to recommend and prioritize digital transformation initiatives.
• Analyse government plans: Go through the plan documents of various departments to identify are priority areas/sectors and opportunities.

3. Solution Proposals:

• Develop Project Proposals: Collaborate with our CTO and technology team to conceptualize and develop project proposals that address government challenges and leverage emerging technologies.
• Present Solutions: Effectively communicate project proposals to government stakeholders, highlighting the potential impact and benefits.

4. Relationship Management:

• Nurture Client Relationships: Continuously engage with government clients to build trust, provide updates, and ensure their needs are met.
• Networking: Cultivate and expand your network within the government ecosystem, including industry associations, partner organizations, and relevant forums.

5. Business Acumen:

• Business-Level Understanding of Technologies: Stay informed about new and emerging technologies, their applications, and their relevance to government operations.
• Financial Acumen: Understand the financial aspects of project proposals, including budgeting, cost-benefit analysis, and return on investment.

Qualifications And Skills:

• Bachelor's degree in a relevant field (Business, Public Administration, Technology, etc.). A Master's degree is a plus.
• Proven experience (15+ years) working in a client-facing role, preferably in government consulting, technology solutions, or digital transformation.
• In-depth knowledge of government processes, policies, and operations.
• Strong understanding of emerging technologies such as AI, IoT, blockchain, and their potential applications in the public sector.
• Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Exceptional interpersonal skills, with a track record of building and maintaining relationships at senior levels.
• Analytical mindset with the ability to analyze data, trends, and government challenges to propose effective solutions.
• Proactive and self-motivated, with a results-oriented approach.
• Existing connections and relationships within the government sector are highly desirable.

Reporting:

This position will report to the CEO of Wadhwani Government Digital Transformation unit of Wadhwani Foundation which helps governments on their Digital Transformation journey on pro-bono basis.

Location: Delhi, Bangalore and Mumbai.

The position may require travel within India to engage with government clients at both central and state levels.