Sales Operations Officer

Volton Hellenic Energy SA is a Greek company that is dynamically active and is rapidly increasing its capacity in the fields of Electricity Supply and Trading, Gas Energy Sector and in the field of Telecommunications (through Orizon).

By offering reliable services that meet the ever-growing energy needs of businesses and households, Volton aims to build solid and trustful relationships with its customers. The company's ambition is to become one of the most important companies in the industry and remain at the forefront of developments as the first multiservice provider combining Electricity, Natural Gas and Telecommunications.

As part of its development Volton strengthens its human resources in Athens and seeks a Sales Operations Officer.

The position of Sales Operations Officer is crucial for the efficient functioning of a company's sales department. This role combines administrative, analytical, and technical responsibilities, aiming to support the sales team and enhance its productivity.

Responsibilities

• Track and analyze sales performance, KPIs, and market trends
• Provide the sales team with actionable insights through reports, dashboards, and Salesforce CRM tools
• Oversee, document, and streamline sales processes for maximum efficiency
• Collaborate cross-functionally with Marketing, Finance, Collections, Legal, HR, Training, and all sales channels
• Manage pricing strategies and discount structures to support business objectives
• Contribute to projects and automation initiatives, including testing and implementation

Requirements

• Bachelor’s degree in Economics, Business Administration, Marketing, or a related field
• 1–5 years of experience in a similar role, ideally within a multinational or structured sales environment
• Familiarity with B2B/B2C commercial processes is a plus
• Hands-on experience with CRM systems (e.g., Salesforce)
• Advanced Excel/Google Sheets skills, including Pivot Tables, VLOOKUP, and Macros
• Proficiency in Business Intelligence tools (e.g., Power BI) for actionable insights
• Strong capability in developing reports and dashboards
• Solid understanding of key sales KPIs to drive performance

Personal Skills

• Capacity to collaborate effectively across departments
• Fluency in English, both oral and written
• Strong planning, organizational, analytical, and problem-solving skills
• Committed to confidentiality with keen attention to detail

Benefits

• A competitive fixed salary package aligned with your experience and expectations
• Private insurance, corporate benefits and perks
• Continuous training and professional development
• Excellent professional environment
• Modern and productive working facilities

Don’t miss the chance to join a Great Place to Work-Certified Company that fosters a positive work environment, proudly recognized as a Best Workplace for Women 2025.

All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site volton.gr