Program and Quality Manager Apheresis and Blood Donor Center

Position Summary

At Stony Brook Medicine, a Program & Quality Manager Apheresis and Blood Donor Center, is a valuable member of the Department of Laboratories team. This position reports directly to the Blood Bank Medical Director for patient care issues, the Interim Assoc. Technical Director and/or Administrative Director of Clinical Pathology for administrative, regulatory and technical issues and the AVP of  Nursing, Cancer Services,  for nursing practice.

Duties of a Program & Quality Manager Apheresis and Blood Donor Center, may include the following but are not limited to:

• The incumbent must maintain competence in blood donor evaluation and processing donor and apheresis procedures including autologous and allogeneic stem cell collections. Assesses disease & related risks posed by apheresis & helps determine effective treatment plan.
• The incumbent participates in the evaluation of clinical status of apheresis & stem cell patients & helps determine & coordinate medication, lab & apheresis orders and evaluation of peripheral stem cell donors.
• The incumbent must provide effective counseling to patients and donors on the different aspects of blood donation and therapeutic apheresis including but not limited to the risks, the process and testing and the outcome of testing that will be performed on the donor.
• The incumbent participates in and conducts blood utilization review with the direction of the Blood Bank Medical Director. The incumbent oversees Quality and Patient Safety by managing, monitoring and evaluating unit specific quality and patient safety programs:
• Oversees unit specific quality and patient safety program
• Improves quality of daily operations based on clinical indicator outcomes.
• Assesses unit for factors related to patient safety.
• Evaluates the quality and appropriateness of care.
• The incumbent assists the Medical Director in the investigation of wastage, market retrievals/recalls/etc. (such as "lookbacks") and errors as applicable.
• The incumbent is in charge of analyzing workload and the assignment of staff scheduling in the donor center and therapeutic apheresis areas. The incumbent manages the daily operations of assigned unit:
• Directs and manages assigned staff.
• Demonstrates interdisciplinary collaboration.
• Manages unit-specific recruitment, selection and retention of unit staff
• Assumes responsibility for staffing and scheduling personnel
• Assures appropriate orientation, education, credentialing and continued professional development for staff.
• The incumbent investigates new donor/therapeutic procedures and works with the Blood Bank Interim Associate Technical Director and Blood Bank Quality Coordinator in the implementation of such procedures. Contributes to the education and professional advancement of staff and students:
• Fosters a climate conducive to educational experiences for nursing students and students of other disciplines.
• Participates and involves nursing staff in evidence based practice research activities.
• The incumbent implements and coordinates the staff who teaches the blood transfusion information portion of the nurse orientation program and recertification programs and acts as the nurse liaison between the Blood Bank and nursing division for transfusion education.
• The incumbent develops and writes / approves the SOPs required for donor center operations and therapeutic apheresis. This process is coordinated with the Blood Bank Quality Coordinator.
• The incumbent along with the nurse clinician, acts as a resource for all staff nurses, trains staff nurses to attain and maintain competency in Donor Center/Apheresis and conducts general orientation of new staff and orientation of all staff to new procedures. Maintains and develops professional competency in nursing, areas of clinical specialization and health care policy. Engages in activities that support own professional development and competency.
• The incumbent participates in research.
• Must comply with HIPAA and other hospital and regulatory policies regarding patient confidentiality.
• Will follow the laboratory’s established policies and procedures whenever test systems are not within the laboratory’s established acceptable levels of performance.
• Identify potential problems that may adversely affect test performance or reporting of test results and either must correct the problems or immediately notify the supervisor or director.
• Document all corrective actions taken when test systems deviate from the laboratory’s established performance specifications.
• To serve as a professional role model in representing the Department of Laboratories.
• Maintains excellence in community service.
• The incumbent sets the departmental benchmark for customer service by personally displaying the following behaviors:
• Maintenance of a courteous and helpful approach when dealing with patients, physicians, visitors and staff.
• Demonstration of a high degree of understanding of others even during the most stressful situations; resolution of conflicts and problem solving with empathy.
• Accepts constructive criticism in a positive manner working towards solutions rather than focusing on problems.
• The incumbent in conjunction with the Blood Bank Interim Associate Technical Director, assures fiduciary responsibility for the unit:
• Participates in planning, monitoring and analyzing the budget.
• Participates and involves staff in budget planning.

Qualifications

Required Qualifications:

• BSN required.
• New York State license to practice as a Registered Nurse
• Minimum three years relevant nursing experience in specialty (Blood Donor and Apheresis)
• Minimum two years management/supervisory experience.
• Competency with computer applications, e.g., Microsoft Office (word, excel and Power Point)
• Excellent interpersonal and written skills. Candidate must be able to think tactically and strategically. Strong analytical and organizational skills. Excellent and proven problem-solving and decision-making skills.

Preferred Qualifications:

• Master’s degree in Nursing, Health Care Administration or related field.
• Certification in Specialty
• Experience with Quality and Patient Safety Monitoring and Metrics

Special Notes:   Resume/CV should be included with the online application.

Posting Overview:  This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).

If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.

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• Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
• All Hospital positions may be subject to changes in pass days and shifts as necessary. 
• This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair. 
• This function/position may be designated as “essential.” This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.

Prior to start date, the selected candidate must meet the following requirements:

• Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
• Complete electronic reference check with a minimum of three (3) professional references.
• Successfully complete a 4 panel drug screen*
• Meet Regulatory Requirements for pre-employment screenings.
• Provide a copy of any required New York State license(s)/certificate(s).

Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.

*The hiring department will be responsible for any fee incurred for examination.

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Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.

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Stony Brook University Hospital, consistent with our shared core values and our intent to achieve excellence, remains dedicated to supporting healthier and more resilient communities, both locally and globally.

Anticipated Pay Range:

The salary range (or hiring range) for this position is $117300 - $167244 / year.

The above salary range represents SBUH’s good faith and reasonable estimate of the range of possible compensation at the time of posting.  The specific salary offer will be based on the candidate’s validated years of comparable experience.  Any efforts to inflate or misrepresent experience are grounds for disqualification from the application process or termination of employment if hired.

Some positions offer annual supplemental pay such as:

• Location pay for UUP full-time positions ($4000)

Your total compensation goes beyond the number in your paycheck. SBUH provides generous leave, health plans, and a state pension that add to your bottom line.