TikTok Shop - Business Analyst

Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also partners. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build a commerce ecosystem that is innovative, secure and intuitive for our users.

GNE Global Moderation Global Business Analyst team supports the overall data and analysis needs for e-commerce moderation services, especially in terms of quality, accuracy and efficiency control. Our vision is to drive data-driven innovation and operational excellence in moderation services by harnessing advanced analytics, fostering cross-functional collaboration, and delivering actionable insights that elevate business performance globally.

ROLES AND RESPONSIBILITIES
- Support in overall data requirements of E-commerce Moderation; structure and design core index; build and maintain data dashboard; monitor core index data abnormalities.
- Collaborate with the DE, PM, RD, and Algo teams to improve data infrastructure, enabling moderation teams to identify problems and potential operational opportunities more efficiently and effectively.
- Co-operate with regional moderation leaders and cross-functional teams closely, to build up insights and provide data analysis & business review reports or any other reports as required.