Cluster Sales Manager (Chinese Speaking)

We’re looking for a Cluster Sales Manager for Crowne Plaza and Holiday Inn & Suites Vientiane, responsibility for the efficient operation of the Sales & Marketing Department to provide exceptional products and services within brand operating standards.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

Sales and Marketing related duties and responsibilities for Crowne Plaza & Holiday Inn & Suites Vientiane under the general guidance and supervision of Cluster Director of Sales & Marketing within the limits of established parameter. The person will represent an assigned segment (Corporate, Wholesale, Residential). 

The role includes overseeing, planning, developing and directing all aspects of sales strategy/ activities (sales visit/entertainment, client appreciation activities, IHG sales campaign, oversea business trip, etc). For human aspect, the person needs to lead and promote a resilient and IHG Winning Ways working environment, not limited to Sales & Marketing department but to the hotel team as a whole.

• Monitors competitors activities benchmarking with Crowne Plaza & Holiday Inn & Suites Vientiane and form as market intelligence.
• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rates both static and dynamic offers.
• Services existing business through the management of account base, expanding the existing base by new business conversion.
• Refers sales leads to appropriate personnel within IHG through IHG Lead Share if applicable, 
• Sell all facets of the member hotels.
• Develop and maintain a regular pattern of sales calls, meeting with principals of target market.
• Monitors existing business and inputs into sales strategy meetings.
• Serve as a contact points for client as well as companies in their portfolio.
• Builds profile of local and overseas market place through attendance at various events and local market place.
• Evaluation of joint marketing opportunities & partnerships with key clients.
• Answer questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants etc.). This also includes site inspection,

What We Need From You:

• Bachelor’s degree / higher education qualification / equivalent in marketing or related field  
• Four or more years of experience in a hospitality or hotel sales and marketing setting with direct supervisory experience over a sales team
• Strong knowledge of local businesses and business trends required  
• Must speak Chinese language
• Communicates in written and spoken English 
• Excellent interpersonal, communication and organizational skills  
• Strong leadership skills, with the ability to engage, train and coach a team to achieve great result

What you can expect from us:

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 

So, join us at Crowne Plaza and Holiday Inn & Suites Vientiane, and you’ll become part of our ever-growing IHG family.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Please send your update cv to: pareesa.jiannitithorn@ihg.com
The shortlisted candidates will be contacted for further interview appointment.