Events Operations Supervisor

At Kimpton Fitzroy London, we are looking for a Full Time Events Operations Supervisor to join our team.

A “London Hotel Like No Other,” Kimpton Fitzroy London is an iconic 19th-century building which meets the London of today: From the outside, this landmark building, which occupies the eastern side of Bloomsbury’s Russell Square, looks every bit the part of grande dame. Inside, though, contemporary interiors beckon the discerning traveller to settle in and stay a while. Want to be part of this Lifestyle Luxury property?

Kimpton Fitzroy Hotel is in the heart of Bloomsbury just a 2-minute walk from Russell Square tube station and remember the Piccadilly line runs 24hrs on Fridays and Saturdays.

As an Events Operations Supervisor, we will support you to: 

• Be yourself - bringing the real you to work, with your unique personality we want you to be who you are!
• Lead yourself – we trust you to make decisions and exert your creativity in order to provide our guests with heartfelt human connections, we trust you to do right!
• Make it count – you matter, and we will provide you with all the tools you need in order to create ridiculously personalised experiences for our guests every day!

Help us bring events to life as our C&E Operations Supervisor!

If you're passionate about creating unforgettable experiences, thrive in high-energy environments, and love leading a team that delivers excellence — this is your moment.

We're on the lookout for a Conference & Events Operations Supervisor who’s ready to take centre stage and ensure every event, meeting, and celebration is nothing short of extraordinary. Whether it's a luxury banquet, high-profile conference, or intimate gathering — you’ll be the one making it happen behind the scenes.

What you'll be doing

This is no desk job! You'll be on the floor, leading by example and ensuring every detail is executed flawlessly. Here’s a taste of what your day might look like:

• Inspire and lead the events team with energy, confidence, and a hands-on approach.
• Make smart decisions on the fly, taking ownership of tasks and ensuring everything runs like clockwork.
• Collaborate with other departments to deliver seamless, next-level events — from AV and F&B to Front Office and beyond.
• Support and coach the team, helping them grow while keeping standards sky-high.
• Constantly look for ways to improve processes and elevate guest experiences.

What you bring to the table

• At least 1 years’ experience as a Senior Waiter, Team Leader, or similar role within Banqueting or Events.
• A background in a 5-star hotel or high-end venue — you know what premium service looks like.
• Confidence using systems like Delphi and Micros.
• A natural team player and motivator who’s all about collaboration and positivity.
• Cool under pressure, solutions-focused, and never afraid to roll up your sleeves

We are committed to offer and provide our Events Operations supervisor with a competitive salary and a large range of benefits:

• £33,488 annual salary £16.10 per hour plus great IHG perks!
• 28 days holiday each year, including bank holidays, and this increases up to a maximum of 33 days (pro rata)
• Access to Wagestream a financial wellbeing app giving you the opportunity to save, track and withdraw your pay as you earn it.
• Free meals whilst on duty prepare by skilled chefs!
• Worldwide employee and friends & family hotel room discounts
• Food and Beverage discounts at the delicious Fitz bar and Fitz Brasserie
• Discounts off your supermarket shop, other shopping, and experiences through our portal!
• Employee assistance programme 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
• Regular sporting and social events
• Most importantly, we’ll help you grow and develop you as an individual. 

Kimpton Fitzroy London is all about providing a contemporary luxury hotel experience whilst building heartfelt human connections with guests and colleagues – we call it the Stay Human project. What more you ask? We have been named ‘The plushest pet-friendly hotel,’ because our heartfelt connection does not end with humans, it is extended to our furry friends. Want to know more? Apply now as we would love to hear from you!

You are always welcome here!

We are open 7 days a week 365 days a year and need people to work a range of shifts and days. 

Please click ‘apply’ now!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?