Shift Supervisor in Training (AM)

Description

The Shift Supervisor is a leadership-level position responsible for overseeing all operations during a shift, including kitchen production, logistics and QA, and team supervision. This role requires full proficiency in both the Catering Logistics & QA Coordinator and Cook 3 roles, and the ability to step into either function as needed. The Shift Supervisor leads the shift with authority, accountability, and a strong commitment to safety, training, and team development.

Position Requirements:

• Completion of Cook 3 and Catering Logistics & QA Coordinator training
• ServSafe Manager Certification (required)
• ServSafe Allergen Certification (required)
• CPR Certification (required)
• Minimum 3–5 years experience in culinary, logistics, or foodservice operations
• Experience supervising staff and handling shift leadership responsibilities

Key Responsibilities:

• Supervise all kitchen and delivery operations during assigned shifts
• Ensure food quality, accuracy, labeling, and on-time delivery coordination
• Perform or oversee logistics, driver routing, POD updates, and store runs
• Perform or assist in advanced food production, packaging, and QA sign-off
• Lead shift planning, order prioritization, and team communication
• Use Paylocity to schedule staff, submit journal entries, and approve timecards
• Conduct interviews, onboard new hires, and participate in performance reviews
• Ensure all safety, sanitation, and compliance standards are followed
• Document coaching, recognition, and corrective action as needed

Requirements

Performance Expectations:

• Maintains accountability for shift success and team readiness
• Demonstrates calm and effective leadership under pressure
• Supports staff training, mentorship, and performance improvement
• Completes administrative duties timely and accurately

Reports To:

Reports to the General Manager. Works collaboratively with the Executive Chef for culinary quality, food safety, and kitchen leadership alignment.