Global Internal Communications Officer

Save the Children International has an exciting opportunity for a Global Internal Communications Officer to join our global team.

Team and Job Purpose

The Global Internal Communications Unit delivers compelling internal communications that engages and celebrates our people to connect them with our mission to improve children’s lives worldwide and to inspire them to further the impact of our organisation, both globally and locally. 

Focused on socialising our Global Strategy, elevating examples of our impact, updating on major humanitarian emergencies, engaging and recognising our people, connecting teams to leadership, and managing crisis communications, we partner with our Country Offices and Members to deliver strategic and reactive internal communications

Role Purpose

The Global Internal Communications Officer is responsible for supporting the Global Internal Communications Unit to deliver Save the Children International’s internal communications plan and help engage our 25,000 staff across 110 countries around the world. The role will be responsible for creating and delivering internal communications content and stories, as well as manage our internal communications channels, e.g. our weekly global newsletter. 

The Global Internal Communications Officer will also support and utilise tools to ensure our internal communications and events are interactive and engaging in our remote-first working environment. The post holder works collaboratively with communications, strategy and HR teams, as well the wider CEO’s office team where this unit sits.

This role will be based in a small Global Internal Communications unit, which forms part of our wider CEO Office. This unit is responsible for developing and delivering simple, informative and inspiring communications that will make our staff feel valued, motivated and proud to work as part of our global movement. It is also responsible for supporting senior leadership (including the CEO) to engage, inspire and build trust among staff and key stakeholders across the Save the Children movement.

• Job Title: Global Internal Communications Officer
• Reports To: Leadership and Internal Communications Lead
• Work Pattern: Hybrid/Remote with flexible working options available 
• Contract Length: Permanent
• Grade: P1

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: SCI Careers

Time Zone (that the role holder must be available to work in): UTC/GMT +/- 5 hours

Salary: In accordance with our global compensation and benefits framework, location-specific salary scales and benefits will apply. For candidates based in the UK, we can offer circa £30,000 per annum.

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment. 

Language Requirements: English (French, Arabic or Spanish desired)

Principal Accountabilities

• Support the delivery of Save the Children International’s global internal and leadership communications strategy to engage and inspire our 25,000 staff around the world
• Create and deliver internal communications content and stories – writing stories, case studies, shout outs – for use on our internal channels, working closely with colleagues across our Global Teams and Country Offices
• Discover and develop inspiring new content and ensure we are communicating clearly, concisely and consistently across our internal channels
• Utilise new tools for hybrid and virtual internal events to ensure they’re interactive and engaging, and support the delivery of internal staff meetings
• Produce high-quality written and video internal communications materials to inspire and engage staff (e.g. infographics, presentation materials, Sharepoint site pages) using our Save the Children branding guidance and tools 
• Track key metrics for our internal communications tools and produce regular reports, identifying areas for improvement
• Support the Leadership and Internal Communications Lead with producing leadership updates to Save the Children’s Board and Member organisations

Experience And Skills

Essential

1. Excellent written and verbal communication skills in English to motivate, influence and negotiate both internally and externally 
2. Experience working in internal communications
3. Experience in developing and managing communications content and tools and making best use of content
4. Demonstrated success in delivering high-quality communications, products or tools targeting a diverse range of audiences
5. Cultural sensitivity, with highly developed interpersonal and communication skills including influencing and negotiation
6. A proven ability to distil large amounts of information for diverse audiences
7. Exceptional planning and organisational skills, with an ability to meet deadlines and manage multiple demands and competing priorities, while maintaining high quality standards
8. Significant ability to work in a fast-paced environment and to adapt work plans flexibly depending on requirements
9. Great ability to work as part of a team within a networked structure, and to maintain good working relationships with colleagues across functional and geographical boundaries
10. Innovative thinker, enjoys developing and testing new ideas and ways of addressing issues or driving engagement
11. Ability to create and edit basic internal communications videos aligned to Save the Children branding (e.g. vlogs, podcasts). 
12. Demonstrated commitment to Save the Children’s mission and values

Desirable

1. French, Arabic, Spanish language skills would be an advantage. 
2. Experience editing and publishing Sharepoint site content
3. Proficiency in Adobe Premiere Pro or other video editing software
4. Experience working in a global organisation

Education And Qualifications

Essential

• Internal communications experience. 

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Due to the high volume of applications we receive, only shortlisted candidates will be contacted. Candidates who are successfully shortlisted should expect to hear from us within 2 weeks of the advert deadline.

Our Recruitment Process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.