Sr. Manager, Grant Payments

Job Overview:

Responsible for the management of site grant and non-grant payment activities globally. Responsible for line management of Grant team personnel: hiring, mentoring, performance management; ensuring understanding of project specific and grant payment policies and procedures for direct reports in single or multiple offices. Provide local leadership in the development and implementation of the GPS systems. Assist in development and support of standard processes and training for Grant Payment team. Supervise Grant staff in performance of their day-to-day work, including management of resource allocations. Provide Grant payment input into business development activities, as required Provide support to project teams regarding global grant payments.

Summary Of Responsibilities:

• Direct line management responsibility: the recruitment, training/development, allocation, supervision, utilization, and performance review of assigned personnel.
• Liaison for project teams and department members regarding issues of compliance with study billing guides.
• Effectively network with others throughout Fortrea (i.e., Finance, Global Process Organization (GPO), Business Process and Solutions (BPS), Business Development, Contract Management).
• Develop and maintain expertise with respect to European and Asia Pacific grant payment regulations.
• Provide thought leadership and direction in the formulation of a future state grant payment process utilizing CTMS/Pega or other technology platforms.
• Provide input for project specific plans that include grant payment information.
• Determine strategies for responding to problems and queries.
• Coordinate completion of client-related special projects (requested by management or client).
• Assess on-going resource requirements and inform management.
• Anticipate and monitor project requirements and institute appropriate actions to ensure timelines and budget needs are met.
• Serve as primary liaison between the Grant Payments team and operational project teams or assign relevant Grant Payment staff to carry out this function.
• Contribute to the development of processes, procedures, tracking systems and business solutions for Grant payment activities.
• Assist in the preparation and presentation of services, pricing, and proposals for new business, as required.
• Management of applicable portion of project budgets, including input into preparation of utilization reports (projected and actual) and implement measures to ensure accurate billing.
• Assess workload and staffing needs of group (resource allocation).
• Interact with internal and external work groups to evaluate and forecast workload and resource needs.
• Present at internal and external meetings, including client meetings and bid defenses, as required.
• Ensure appropriate communication on project-related matters with the clinical project team.
• Review and, in accordance with Fortrea standards and assigned authority, approve employee expense reimbursement.
• Review and, in accordance with Fortrea standards and assigned authority, approve payments for non-project related Grant Payment activities.
• Review of and input to authority inspection and client audit findings or CAIRs.
• Review of new regulations for impact.
• Develop, update and/or refine SOPs.
• All other duties as needed or assigned.

Qualifications (Minimum Required):

• Bachelor’s degree.
• Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
• Certification in a related profession from an appropriately accredited institution (e.g., nursing certification or bookkeeping)

Experience (Minimum Required):

• Minimum of 5 years relevant clinical research experience in a pharmaceutical company/CRO, including demonstrated line management experience.
• 2 years’ work experience demonstrating the ability to oversee the work of others.
• Ability to network, negotiate and liaise face to face and remotely with high level internal and external stakeholders in a professional manner.
• Demonstrated strong teamwork and team leadership skills.
• Ability to manage multiple competing priorities and projects without supervision, including strong communication, planning and organizational skills.
• Ability to inspire and lead by example and motivate teams to seek solutions and get results.
• Abilities to review/analyze and report relevant data to assist in building evidence-based clinical trial strategies.
• Strong computer skills with an ability to understand, access and leverage technology alternatives.
• A working knowledge of IRS, ICH GCP, US FDA regulations, regulations applicable to local office, guidelines, and practices regarding Good Clinical Practices.
• Understanding of global drug development and the clinical trial project management process, with emphasis on investigator sites, site activation processes, patient recruitment and retention and site grant and non-grant payments.

Preferred Qualifications Include:

• Bachelor’s degree in Life Science or Business preferred.
• 5 years’ experience supervising a transactional accounting team, such as accounts payable.
• Demonstrated Site Services experience.
• Demonstrated Finance experience in a shared service environment.
• An understanding of aspects surrounding Fortrea business development and financial control (time and cost estimates, bid defense, contracts).
• An understanding of relevant Fortrea procedures, including Standard Operating Procedures.

Physical Demands/Work Environment:

• General Office Environment.
• Limited ability to work from home.
• Travel Requirements:
• % travel may be required: less than 10
• Travel is primarily to where: domestic and international.
• Ability to drive and have a valid driver's license

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