Client Services Manager

Are you driven by developing and leading technical and competent colleagues? At Lumera, we are now looking for a Client Services Manager who, with commitment and coaching, will lead application consultants and solution architects. You will have a central role in developing the services business and enabling team members to grow with Lumera.

What you will contribute with

We continue to grow and are now looking our team with a Client Services Manager within Global Services. You will have personnel responsibility for 15-20 Application Consultants and Solution Architects, staffing responsibility, conduct development dialogues, recruitment, onboard new employees, and much more. One of your most important goals is to enable employees to deliver and grow within Lumera with the right skills and commitment. You will be part of the management team for Client Services and are expected to contribute to the development of our services business.

Client Services is part of Lumera's delivery- and customer organization Global Services, which works with the implementation and management of our product and delivers services related to customers' business and business development. The work takes place in implementation projects and customer teams where specialists support the organization and customers broadly. Everyone works closely with our customers, as well as other internal divisions.

You report to Gitte Belander, Head of Client Services within Global Services.

Who Are You?

• You have documented experience as a manager with personnel and staffing responsibility, preferably from consulting or product companies.
• Experience working as a consultant within IT
• Experience from the Life and Pension industry, product companies, and agile organizations is highly meritorious
• You have an academic degree.
• You are fluent in Swedish and English, both spoken and written
• You are a natural leader with great commitment and drive who inspires others. Additionally, you are a humble team player who loves to solve problems.

What we offer you

• Wonderful and genuinely committed colleagues who always support each other
• Varied and fun work with a complex and socially important product
• Development opportunities internally: with us, you get the chance to develop, grow, and take responsibility early
• Central (and brand new!) office at Regeringsgatan with the possibility of hybrid work two days a week
• Focus on employee well-being: feel free to ask us about our benefits package!
• Be part of a company that is now scaling up and investing internationally

Does it sound good? Then we want to get in touch with you!

Apply with a CV or LinkedIn profile. We encourage you not to wait too long to apply as we conduct interviews continuously. The start date for the position is by agreement. A background check will be conducted before a hiring decision is made.

Questions? Contact the recruiting manager Gitte Belander gitte.belander@lumera.com.

We look forward to your application!

About Lumera
Lumera is dedicated to the digital transformation of the European Life and Pensions industry. As insurtech innovators, we provide future-proof core technology for policy administration.

The Prudent Revolution is our mission – bridging technology and partnership to navigate the fastest, safest path through complex change for L&P providers.

We combine tech and industry expertise with relevant market experience to offer a broad range of consultancy and data services – from managing faultless legacy system migration to facilitating compelling end-user experiences.

Based in Stockholm, Lumera has significant presence with offices in the United Kingdom, the Netherlands, Norway, Sweden, India and Vietnam.

Lumera is majority owned by Monterro, a leading Nordic software investor.

www.lumera.com

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