Virginian Identity Management Lead

Title: Virginian Identity Management Lead

State Role Title: Info Technology Specialist IV

Hiring Range: Up to $145,000

Pay Band: 7

Agency: VA Information Tech Agency

Location: VA Information Technologies

Agency Website: https://www.vita.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Information Technologies Agency (VITA) is excited to offer a competitive opportunity to serve as a Virginian Identity Management Lead with the Enterprise Solutions Division.

The purpose of this position is to manage delivery for the Virginian Identity solution which is in the Enterprise Solutions directorate. This position responsible for developing and promoting the Virginian Identity solution.

The postion will utilize ITIL and other principles to gather requirements, identify customer demand and develop the solution that leverages the existing expertise and infrastructure. Identify opportunities for to revise the solution. Develop and implement processes to ensure the solution is delivered to customers in an efficient and effective manner. Provide strategic direction for delivery of the Virginian Identity solution.

The position will ensure the solution aligns with evolving customer needs and compliance requirements.The position will be responsible for working with customers and vendors to identify opportunities and ensure consistent delivery.

At VITA, we are driven by our mission to deliver sustainable and effective results through innovative, efficient, and secure services.

Our vision is to be Virginia's most customer-focused technology partner, dedicated to empowering the Commonwealth by connecting, protecting, and innovating.

Be a part of our transformative journey. Apply now and contribute to shaping the future of technology in Virginia!

Minimum Qualifications

Demonstrated service management skills.

Knowledge and experience with identity management tools.

Knowledge and experience with single sign-on tools.

Understanding of best practices in service management including contract and vendor management.

Proven ability to manage delivery of the solution with Service and Operational Level Agreements.

Demonstrated ability to adequately plan and meet delivery objectives and maintain adequate service levels in a highly dynamic, complex environment.

Excellent verbal and writing skills, along with the ability to develop and effectively communicate complex technology concepts and materials to a diverse variety of audiences (both technical and non-technical) at all levels within the organization.

Experienced in creating and managing budgets.

Demonstrated ability to develop and maintain good customer working relationships.

Demonstrated ability to work with all levels of management, customers, and vendors.

Understanding of outsourcing contracts and the service delivery management implications.

Project management experience with multiple enterprise level project implementations.

Experience in enterprise security and maintaining compliance per security standards.

Experience with Client/Stakeholder management and preparation of proposal/technical presentations is required.

Additional Considerations

Previous service delivery experience.

ITIL certification

College degree in Information Technology or an associated discipline.

Experience in the State and Local government managed services.

Knowledge of Information Technology security standards such as SEC501, SEC525, and NIST.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

This position is eligible for one (1) day telework.

Applicants must consent to a fingerprint background check.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

State applications and/or resumes will only be accepted as submitted online by 11:55 p.m. on the closing date through the state applicant tracking system. We will not accept applications, resumes, cover letters, etc. in any other format. Please refer to “Your Application” in your PageUp account to check the status of your application for this position. The decision to interview an applicant is based on the information provided in the application and/or resume.

Reasonable accommodations are available to persons with disabilities during the application and/or interview processes per the Americans with Disabilities Act.

VITA is a “Virginia Values Veterans” (V3) official certified state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we encourage you to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply.

Contact Information

• Name: VITA Human Resources
• Phone: Recruitment@vita.virginia.gov
• Email: Recruitment@vita.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.