Senior SRE Engineer

Who Are We?

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

Overview:
As a Senior Site Reliability Engineer, you will be responsible for ensuring the reliability, scalability, and performance of our systems and services. You will work closely with development and operations teams to design, implement, and maintain robust infrastructure, automate processes, and improve system resilience. This role combines software engineering and systems engineering to build and run large-scale, distributed, fault-tolerant systems.

• Key Responsibilities:
• Ensure the reliability, availability, and performance of services and infrastructure.
• Design, implement, and maintain scalable and secure systems.
• Automate operational tasks to improve efficiency and reduce manual intervention.
• Monitor system performance, troubleshoot issues, and perform root cause analysis.
• Develop and maintain observability solutions (monitoring, logging, alerting).
• Collaborate with development teams to enhance system design for reliability.
• Manage incident response and lead post-incident reviews.
• Participate in on-call rotations to handle critical issues.
• Document processes, runbooks, and best practices for operational excellence.
• Required Qualifications:
• Bachelor’s degree in Computer Science, Engineering, or related field.
• 5+ years of experience in Site Reliability Engineering or related roles.
• Strong knowledge of cloud platforms (AWS, Azure, or GCP).
• Proficiency in scripting/programming languages (Python, Go, Bash).
• Experience with Infrastructure-as-Code tools (Terraform, Ansible).
• Expertise in CI/CD pipelines and deployment automation.
• Strong understanding of containerization and orchestration (Docker, Kubernetes).
• Familiarity with monitoring tools (Prometheus, Grafana, Datadog, etc.).
• Solid understanding of networking, security principles, and performance tuning.
• Preferred Skills:
• Experience with distributed systems and microservices architecture.
• Knowledge of database performance optimization and caching strategies.
• Familiarity with SLO/SLI/SLA concepts and error budgets.
• Strong problem-solving and analytical skills.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

• Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
• ESG: Benefit from paid time off for volunteering and donation matching.
• DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!