Business Transformation Project Manager - Order to Cash

About The Opportunity

ABOUT THE OPPORTUNITY

The Project Management Office function advances Driscoll’s Mission via the management and execution of the DEMEA business unit’s top strategic initiatives. The PMO team leverages standard processes, tools and technologies to employ best practices in project management across the project portfolio.

We are seeking a highly skilled and experienced candidate to be a Project Manager on the organization’s top strategic initiative - the business transformation program and implementation of an Oracle Enterprise Resource Planning (ERP) system, referred to as Project Aurora.

This position will support the Order to Cash (OTC) workstream, focused on preparing, enabling and implementing the significant process changes required to implement Oracle ERP across the DEMEA business unit. The Aurora OTC Project Manager will work closely with the OTC Regional Process Owner (RPO), IT project management, System Integrator project management, and regional key stakeholders to manage execution of the OTC workstream project plan while mitigating risks and resolving issues.

This candidate possesses strong Project Management skills, including:
a. The ability to shape and lead complex, cross-functional projects
b. The ability to guide cross-functional teams through programmatic process change
c. Experience managing projects with strong Order to Cash / Commercial focus

This candidate would ideally possess key OTC / Commercial domain knowledge in the areas of:
a. Customer Master Data
b. Demand Planning & Forecasting
c. Full OTC cycle, including Pricing & Sales Order Management
d. EDI/GS1 Knowledge

Candidate Profile & Qualifications

• Minimum of 5-7  years of experience in project management, ideally with at least 3 years experience in ERP implementations
• Bachelor's degree in Business, Information Technology, or related field
• PMI-PMP (Project Management Professional) or similar industry standard Project Management certification required
• Prosci (or similar industry standard) Change Management certification or methodology knowledge strongly preferred
• Fluency in English required
• Strong knowledge of ERP systems, implementation methodologies (SAP, Oracle, Microsoft Dynamics, etc.) and business processes
• Proven in-house experience managing cross-functional project teams and delivering large-scale, complex projects
• Ability to manage competing priorities in a fast-paced, dynamic environment.
• Experience with budget management, resource planning, and scheduling
• Excellent presentation, written and oral communication skills
• Self-motivated and proactive, with the ability to work independently with little supervision, influence cross functional team members, and take ownership of projects by driving execution through others
• Ability to manage up, down, and across, to influence others, resolve conflict, recognize cultural differences and adopt alternative methods

Responsibilities

Candidate Profile

Job Responsibilities

Planning & Execution:

• Support Aurora Lead Project Manager to develop the OTC workstream detailed project plan, as part of the overall DEMEA Aurora integrated project plan, in collaboration with the OTC RPO, System Integrator and IT.  Detailed project plans to include timelines, resources, milestones, dependencies, ensuring alignment with organizational priorities.
• Drive progress and manage cross-functional team execution of the OTC project plan. 
• Monitor and track progress, maintain plan updates, adjust plans as necessary to address challenges, and ensure timely delivery of milestones.
• Maintain OTC project plan critical path oversight
• Drive execution of actions and coordinate mitigation of risks across OTC workstream team and key stakeholders
• Understand interdependencies between technology, operations & business deliverables

Stakeholder Management:

• Collaborate with key stakeholders, including senior management, department heads, IT, and external vendors to define scope, objectives, timeline, and success criteria.
• Lead regular meeting cadences with cross-functional Aurora OTC workstream team to manage execution and updates against project plan activities
• Provide regular updates to Program Leadership and stakeholders on project status, risks, and key decisions.

Risk Management & Issue Resolution:

• Identify potential risks to the success of the ERP implementation and proactively develop risk mitigation strategies.
• Resolve project issues in a timely manner, escalating when necessary.

Reporting, Communication & Change Management

• Report project status to DEMEA Aurora lead Project Manager, Program Manager, and Program Owner, including progress against success KPIs.
• Support change management activities through incorporation in project plan and collaboration with change management team

Process Optimization & Best Practices:

• Ensure that project management processes are followed according to established methodologies defined within the PMO.
• Guide and direct team members and stakeholders on PM tools and processes.
• Identify opportunities to streamline and improve ERP implementation processes.

Quality Assurance:

• Ensure that the implementation and deliverables meets the defined quality standards, including the proper testing, training, and documentation processes.
• Monitor project performance and implement corrective actions when necessary.