Team Lead – Business Support Team

At AstraZeneca, we transform ideas into life-changing medicines. Here, you'll be part of a team that thinks big and collaborates to make the impossible possible. Our focus is on harnessing the power of science to address unmet patient needs globally. We are committed to areas where we can truly revolutionize medicine and bring groundbreaking ideas to fruition. We are seeking a Team Lead to manage our Business Support Coordinators in Late Development Oncology. This dynamic administrative team operates across multiple locations, including the UK, Warsaw, and Barcelona, and plays a crucial role in ensuring seamless operations and exceptional stakeholder support. As we embark on a new phase, you will be instrumental in standardizing our support model and optimizing processes through AI.

• Accountabilities:
• 1. Team Management & Support:
• • Conduct regular check-ins with the business support team to assess workload and provide support with queries regarding stakeholder management.
• • Coach and mentor the team to address skills gaps, emphasizing personal goal development.
• • Establish SMART goals and facilitate quarterly reviews to support performance and professional growth.
• • Manage recruitment and onboarding processes.

1. Collaboration & Optimization:• Collaborate with the North America Business Support Team Lead to evaluate algorithms and ensure optimal service provision.• Identify and implement opportunities for ongoing education and development of team members.• Continuously seek opportunities to streamline processes as we enter a new phase for the business support team.
2. Stakeholder Support:• Provide administrative support to 2-3 senior stakeholders, ensuring tasks are executed efficiently and professionally.• Maintain close relationships with stakeholders to understand their business needs and deploy resources effectively.• Rebalance administrator workloads and priorities as needed.

• Essential Skills/Experience:
• • Proven experience in a leadership role, ideally within an administrative or similar environment.
• • Strong stakeholder management skills with the ability to build and maintain professional relationships.
• • Excellent organizational and communication skills.
• • Ability to work collaboratively across different geographies and cultures.
• • Strategic thinker with a focus on team development and service optimization.
• • Familiarity with algorithms is an advantage.
• • Experience of delivering process improvement and standardization projects with AI experience an added bonus.

Desirable Skills/Experience:

When we put unexpected teams in the same room, we unleash bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. That's why we work, on average, a minimum of three days per week from the office. But that doesn't mean we're not flexible. We balance the expectation of being in the office while respecting individual flexibility. Join us in our unique and ambitious world.

AstraZeneca offers an environment where diverse minds unite with a shared passion for learning, growth, and discovery. Our scientific community seamlessly fuses academia with industry, celebrating successes and learning from the best. With female leaders in 45% of senior roles internally and 475 pre-clinical collaborations worldwide, we are committed to improving lives through innovative research initiatives. Join us in our mission to eliminate cancer as a cause of death.

Ready to make a difference? Apply now and be part of our journey!

Date Posted

23-sept-2025

Closing Date

20-oct-2025

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.