Sr. Manager, HR Analytics

Coupang.com

Office

Taipei, Taiwan

Full Time

Please complete the attached Internal Transfer Request Form and submit.  

Please make sure to apply with your Coupang e-mail address.  

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Role Overview

A Principal Data Analyst/Senior Manager, Data Analysis leads multiple, impactful projects related to the quality, availability, and depth of data needed by Coupang to make business decisions. This person will use their deep expertise in SQL and other languages, data ETL development, and data integrity to ensure that necessary information is available for all levels of analysis at Coupang. This person will work closely with Engineering and Product teams to not only accomplish business goals, but to come up with novel ways to capture and analyze data. Additionally, this person will contribute to analytics projects designed to help drive Coupang's growth, support specific initiatives from all areas of Coupang, and help analysts across the team and organization with their development.

What You Will Do

Lead Multiple High-Impact Data Projects
Data Development and Integrity
Cross-Functional Collaboration
Focus on improving the quality, availability, and depth of data to support business decision-making.
Utilize advanced SQL and other programming languages.
Develop and maintain ETL processes.
Ensure data accuracy and consistency across systems.
Work closely with Engineering and Product teams.
Propose innovative methods for data collection and analysis.

Basic Qualifications

Proficient in SQL, Python & Power BI
Independently generate meaningful insights through data analysis and use of data visualization tools.
Verify the effectiveness of HR policies/programs in operation through data analysis.
Independently communicate on data analysis results and carry out the process of identifying areas to revise/supplement/improve.
Independently carry out analysis model improvement by monitoring/tracking the analysis results applied and identifying areas improved.
Analyze requirements by data requester and service.
Process and provide data in an analyzable format based on requirements.
Define KPIs and identify improvement opportunities in HR analytics.
Tackle complex data analysis problems, effectively communicating findings to stakeholders.

Preferred Qualifications

Experience using cloud-based databases( like hive/presto, airflow, aws redshift ) is a plus

Recruitment Process and Others 

Recruitment Process

Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details To Consider

This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Please complete the attached Internal Transfer Request Form and submit.  

Please make sure to apply with your Coupang e-mail address.  