Production Support Specialist

Overview

Champion Windows - Production Support Specialist

As a Production Support Specialist, you will work with reviewing sales contracts, field work orders, field measure sheets, field labor bills, and be responsible for accurately parring and ordering jobs.

Responsibilities

· Contract Accuracy and Order Processing

  o Accurately review and par sales contracts using measurement forms

  o Enter all new, service and/or warranty installation orders into the Champion ordering system

  o Verify the accuracy of information from contracts and measurement technicians before submitting orders for production

· Document Management

  o Upload all relevant documents to the customer in Champion’s database

  o Ensure all documentation is complete and accessible

· Customer Records Management

  o Organize and maintain detailed customer records

  o Ensure customer records are up-to-date and accurate

· Additional Duties

  o Perform other related tasks as assigned by management

Qualifications

• High school diploma or GED equivalent
• 3 years of customer service experience
• 2 years of Material ordering experience
• Experience in the home improvement industry a plus
• Proficient in using computers and navigating various software applications
• Ability to work independently and adhere to key performance
• Strong attention to detail and accuracy
• Excellent written and oral communication skills, including phone skills

Champion Window is an Equal Employment Opportunity Employer

If you need assistance with completing the online application due to a disability, please contact Champion Window.

Today & Every Day, CHAMPION Thanks Our Veterans!  Now Hiring and Honoring Veterans.  Apply today to find your next challenging career. 

 

#Indc

Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.