Process Manager - Procurement Steering (12-Month FTC) (All Genders)

Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

We are looking for a Process Manager to join our central Purchase Steering Team. In this role, you will ensure the accuracy and integrity of procurement master data and transactional processes, supporting Global Strategic Sourcing, Master Data, IT, and Accounts Payable. As a subject-matter expert, you will be the go-to person for complex issues and escalations, mentor colleagues, and help drive best-in-class procurement practices across the organization.

• Act as the subject-matter expert for supplier master data and pricing processes in SAP
• Handle complex and escalated requests from stakeholders, ensuring accurate resolution and compliance
• Create and maintain on-invoice and off-invoice conditions in SAP based on contractual agreements
• Enter and update list prices, assign calculation schemas, and manage promotional pricing
• Perform contract sanity checks and monitor contract lifecycles
• Serve as a trusted contact for replenishers and invoice controllers regarding pricing and master data issues
• Support invoice control activities by applying the four-eyes principle for accuracy checks
• Mentor colleagues and share knowledge to strengthen overall team capabilities
• Drive and contribute to process improvement initiatives and best practice documentation
• Provide data analysis and compliance reporting to support both operational and strategic decision-making
• Support special procurement projects and perform ad-hoc analyses as needed

Qualifications

• 4+ years of experience in procurement, master data, or supply chain roles in a global or regional setting
• Bachelor’s degree in Supply Chain, Industrial Management, Finance, Economics, or a related field
• Strong expertise in SAP S/4HANA, procurement master data, and Source-to-Pay (S2P) processes; JIRA knowledge is a plus
• Analytical mindset with attention to detail and a focus on compliance
• Proficient in MS Office, especially Excel
• Skilled in resolving complex issues and managing escalations
• Effective communicator and mentor, comfortable working across international teams
• Proactive, structured, and solution-oriented with a strong sense of ownership
• Fluency in English; German is a plus

Additional Information

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
#LI-Hybrid
✈️ Two extra vacation days and days off on 24th and 31st of December
🩺 Private medical care and life insurance
🍽️ Multicafeteria system including Multisport card
🎥 Krakow office tour (video)

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.