Director Food & Beverage Operations, Melbourne Cricket Ground

The Opportunity

Delaware North Australia is hiring a full-time Director, Food & Beverage Operations at the iconic Melbourne Cricket Ground (MCG). Reporting to the General Manager, this is an exceptional leadership opportunity for a seasoned hospitality professional to oversee all food and beverage operations across both scheduled major events and day-to-day venue activities.

This role is about more than managing service. It’s about building strong, trusted relationships internally and externally, leading large and diverse teams, and being the problem-solver who thrives in the fast-paced, high-pressure environment of major events. To succeed, you’ll need to inspire people, create alignment across departments, and elevate the guest experience while driving operational excellence and profitability.

What We Offer

• Work at one of Australia’s most iconic sporting venues, shaping memorable experiences for thousands of guests.
• Join a high performing and capable team.
• Free Parking and discounted meals
• Join us at Delaware North and be part of a global hospitality leader committed to growth, innovation and investing in people.

What You Will Do?

• Lead, develop, and inspire teams across Food & Beverage, Compliance, Customer Experience, and Workforce Allocations, fostering a culture of collaboration, accountability, and service excellence.
• Forge trusted partnerships with internal stakeholders, external partners, and our client.
• Tackle operational challenges head on, ensuring seamless delivery during major events.
• Drive the operational and financial performance of all F&B outlets.
• Innovate and enhance guest offerings.
• Champion compliance with safety, hygiene, licensing, and regulatory standards.
• Oversee budgeting, forecasting, cost management, and reporting.
• Be visible and hands-on during major events and weekends, leading your team when it matters most.

More About You

• Extensive senior leadership experience in high-volume, high-profile venues and stadium environments, with a proven ability to navigate complex operational landscapes and deliver exceptional outcomes under pressure.
• Strong commercial acumen, including full P&L accountability, strategic cost control, and expert-level vendor negotiations that drive profitability and long-term value.
• Demonstrated success in elevating guest experiences, championing innovation, and leading transformative change initiatives that enhance brand reputation and operational excellence.
• Exceptional stakeholder engagement skills, with a track record of building trust and influence across cross-functional teams, executive leadership, and external partners.
• Outstanding organisational and people leadership, with deep experience in coaching, mentoring, and developing high-performing teams aligned to strategic goals.
• Relevant qualifications in hospitality, business, or operations management are highly regarded.

Apply now to lead the F&B operations at MCG, and help us deliver unforgettable experiences, every time the crowd takes their seat.

This position will close on Tuesday 7th October, 2025.

Who We Are

With a capacity of more than 100,000, the MCG is the largest sporting stadium in the Southern Hemisphere. This iconic venue isn't just about sports; it's a cultural hub that hosts multiple Australian Football League teams, cricket matches, concerts, and an array of special events and non-event-day functions. Join a dynamic team at the heart of Melbourne's vibrant entertainment scene, where every day brings new excitement and challenges.