Senior Executive, Account Management (Creator Growth and Branding Business)

Are You Passionate About Building Relationships, Understanding Client Needs, And Contributing To Business Growth? Join Our Dynamic Team As A Senior Executive, Account Management, And Gain Hands-On Experience In A Fast-Paced And Supportive Environment. This Role Is Designed To Provide You With A Comprehensive Understanding Of The Vital Role Account Management Plays In Client Success And Company-Wide Objectives

What You'Ll Do

• Assist with daily operational tasks, including preparing for client meetings, drafting communications, and updating client records.
• Client Interaction: Gain exposure to client communication by shadowing calls and meetings, and potentially handling straightforward client inquiries under supervision.
• Research & Analysis: Conduct research on existing clients to identify new opportunities, understand industry trends, and gather data to support account strategies.
• Reporting & Documentation: Help prepare reports on account status, track key performance indicators (KPIs), and maintain accurate documentation in our CRM system (e.g., Salesforce).
• Cross-functional Collaboration: Work with internal teams, such as sales, marketing, and product development, to ensure client needs are met and projects are delivered successfully.
• Project Assistance: Contribute to special projects related to client retention, upselling/cross-selling initiatives, and improving the overall customer experience.
• Learning & Development: Actively participate in training sessions to learn about our products/services, sales processes, and best practices in account management

Who You Are

• Educational Background: a Bachelor's degree in Business Administration, Marketing, Communications, Sales, or a related field.
• Strong Communication Skills: Excellent verbal and written communication abilities, with a knack for building rapport.
• Interpersonal Skills: A people-person who is a good listener, empathetic, and enjoys collaborating with others.
• Organizational Prowess: Highly organized with strong attention to detail and the ability to manage multiple tasks simultaneously.
• Proactive & Eager to Learn: A self-starter with a strong desire to learn new skills and take initiative.
• Problem-Solving Abilities: Ability to think critically and assist in finding solutions to challenges.
• Team Player: Works well in a team environment and is willing to support colleagues.

Why You'Ll Love It

• Advanced AI Tools For All Positions!!
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus  ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave 
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platform

Our Thailand Office