Key Account Manager

Company Description

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

This is a B2B sales, individual contributor role. We are looking for a candidate who is able to exhibit a consultative selling approach, leveraging on insights-led and data-driven techniques and is an expert in strategic sales planning.

Job Description

• Manage a set of key accounts portfolio
• Analyse the customer’s needs/challenges through data-driven methods and structured planning sessions, and then propose the most effective solutions
• Identify opportunities to upsell and cross-sell our products and services in the form of total sourcing solutions
• Design and execute account plans to build deeper relationships and grow sales for each key customer
• Design engagements and build relationships with top management/ decision-makers of each key customer
• Focus on ensuring customer success and ROI to drive business retention and expansion
• Work with relevant stakeholders across departments to develop action plans or customer programs whenever required

Qualifications

• At least 2 years of experience in B2B sales or key account management, preferably in a digital or e-commerce capacity
• Possess a good business degree from a reputable college/university
• Demonstrable track record of developing a portfolio of key accounts on a regional or national level
• Ability to build relationships with senior managers and decision-makers
• Ability to engage and communicate effectively with customers at all levels
• Experience in developing new revenue streams
• Ability to develop good quality proposals and present to a large audience
• Ability to facilitate customer solutions workshops or similar sessions
• Experience in simple program/ project management
• Demonstrate strong analytical skills to derive insights from related market data