Primary Care Office Manager

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• Department: Medical Staff Services
• Shift/schedule: Full Time (Salaried)

General Summary

The Primary Care Office Manager reports to the Director of Medical Staff Services and the Primary Care Operations Manager. Responsible for personnel management and oversight of clinic operations. Responsible for the enforcement of clinic policies and procedures. Responsible for managing the daily operations of the office.  Works in collaboration with medical staff to implement care delivery by creating and sustaining a high performance practice team.

Qualifications

Education:

• High School Diploma or successful completion of an equivalent High School Exam Required
• Associate's Degree or equivalent Physician Office and/or management experience required
• Bachelor's Degree preferred

Licensure:

• BLS required within 90 days of hire

Experience:

• Two years of management experience preferred
• Two years of healthcare experience preferred.

JOB SPECIFIC DUTIES AND PERFORMANCE EXPECTATIONS

The following is a summary of the major job duties of this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 

1. Oversees daily operations of medical practice.
2. Coordinates department orientation and training for new hires.
3. Maintains adequate staffing levels in the physician offices by updating vacation and float calendars and filling in for vacant positions when coverage is not available.
4. Ensures offices are appropriately stocked by ordering supplies, monitoring usage, and managing supply costs.
5. Monitors employee hours in the payroll system to ensure proper use of PTO, overtime, etc.
6. Manages physician office personnel through daily huddles, rounding, continuous performance feedback, and annual reviews.
7. Interacts with key hospital leaders and maintains thorough documentation to promote physician accountability including actively participating in the PREP process
8. Creates, updates, and distributes physician on-call calendars.
9. Performs monthly audits to ensure Joint Commission and safety compliance.
10. Monitors performance on department dashboard and creates action plans when necessary.

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Southern Ohio Medical Center is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity, or expression, genetic information, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status or any other basis under the law.