Lettings Negotiator

We believe great outcomes begin with great people

Who We Are;

Welcome to John Shepherd, a trusted name in property across the Midlands. Now part of Lomond, the UK’s leading property group and recently named one of the Sunday times best places to work, John Shepherd combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home.

An excellent opportunity has arisen to join our team as a Student Lettings Negotiator based in Solihull. The salary package on offer is up to £30,000 OTE.

Reward & Benefits;

• Health & Wellbeing – Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service.
• Learning & Development – We’ll support your professional growth with funded qualifications and over 90 in house training programmes.
• Holidays & Enhanced Leave – Up to 28 days’ holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF).
• Lifestyle Perks – Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service.
• Security & Support – Life assurance cover to protect your loved ones.

The Role;

• Liaising with prospective tenants, qualifying their needs and requirements and seeking to match them to a suitable new home.
• Conduct viewings, negotiate offers, oversee the referencing process and ultimately hand over the keys to new tenants for their new home.
• Email property alerts through ReapIT/HTML & complete thorough weekly landlord care and feedback calls.
• Ensure adherence to office procedures, policies & KPI awareness
• Being commercially aware to opportunities to win new business.

What we are looking for;

• A natural people person who can connect quickly with people in a genuine way
• Someone who is driven to succeed and reliable.
• A passion for delivering an amazing customer experience
• Thrives working in a fast paced, target driven environment where no two days are the same.
• Is articulate with strong negotiation skills.

At John Shepherd, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives.

We’re also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know — we’ll be happy to help.

Join us and experience a workplace that truly values you.