Shift Supervisor - Starbucks | DTW Airport

Are you a coffee enthusiast with a flair for leadership? Do you thrive in a fast-paced and customer-centric environment? Join us at Starbucks as a Supervisor and be part of a global coffeehouse chain that values passion, innovation, and community engagement!

Starbucks is not just a coffee company; it's a culture. We are dedicated to creating a unique and uplifting experience for our customers through our handcrafted beverages and personalized service. As a Supervisor, you will play a pivotal role in leading our team and upholding the Starbucks mission of inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time.

• *Key Responsibilities:**- Lead and motivate a team of baristas, fostering a positive and inclusive work environment that encourages collaboration and growth.- Ensure the highest standards of product quality, presentation, and customer service are consistently met and exceeded.- Assist the store manager in daily operations, including opening and closing procedures, inventory management, and cash handling.- Train and develop baristas to deliver legendary customer service, product knowledge, and beverage preparation techniques.- Handle customer inquiries, feedback, and concerns, resolving issues to ensure a delightful Starbucks experience.- Uphold Starbucks' brand values and operational procedures, ensuring compliance with company policies and standards.- Contribute to a clean, safe, and organized store environment, adhering to health and safety guidelines.
• *Qualifications:**- Previous supervisory experience in the food service, retail, or hospitality industry is preferred.- Passion for coffee and an appreciation for the Starbucks brand and culture.- Exceptional leadership skills, with the ability to inspire and motivate a diverse team.- Strong communication and interpersonal abilities to build positive relationships with both customers and team members.- Detail-oriented, organized, and able to manage multiple priorities effectively.- Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays.- Minimum high school diploma or equivalent; further education is a plus.
• *Benefits:**- Competitive pay and opportunities for career advancement within the Starbucks network.- Comprehensive training programs to enhance your leadership and coffee expertise.- Access to partner benefits, including medical, dental, vision, and retirement plans.- Stock equity and tuition assistance to support your personal and professional growth.- Free coffee and food discounts while on duty.
• *How to Apply:**Ready to embark on a coffee journey like no other? We're excited to hear from passionate leaders like you! . Apply today and let your leadership skills shine in our welcoming and rewarding coffeehouse environment!