Senior Implementation Manager (1yr contract)

About Moloco:

Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad targeting using data, that same robust performance powered by machine learning has previously been unavailable beyond their platforms. 

That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while enabling companies to stay independent and scale.

An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We ranked in the top 10% of the Inc. 5000 fastest-growing private companies for 2023. We were recognized as one of 46 leading Cloud Computing companies, receiving the Stratus Award for 2023. That same year, we also received Google’s Cloud DevOps Dreamers Award, given to companies implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024-certified Great Place to Work! 

Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, Bangalore, Tel Aviv, and Tokyo.

Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging gives us the greatest opportunity to carry out our mission, to empower businesses of all sizes to grow through operational machine learning.

Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!

The Impact You’ll Be Contributing to Moloco

Join Moloco for an opportunity to play a dual-role of enabling our client's success from the very beginning of their journey and drive sustained growth in the dynamic SEA region. This role combines the critical onboarding function of an Implementation Manager with the long-term strategic partnership of a Senior Growth Manager. 

You will be partnering closely with both Growth and New Business teams and be the primary point of contact for clients, ensuring a flawless launch and then serving as a trusted advisor to help them scale their mobile business.

We are looking for an ambitious, self-motivated individual who is a natural problem-solver, thrives in a fast-paced environment, and is fluent in both English and Vietnamese.

What You'Ll Do

Onboarding & Implementation (First 90 Days)

• Lead the initial onboarding process for new advertisers together with the New Business Sales Director, ensuring a smooth and effective transition from the sales team.
• Implement and launch new campaigns with meticulous attention to detail to ensure they are set up accurately and aligned with client KPIs.
• Work closely with new clients to optimize and stabilize campaigns, providing clear, actionable insights to achieve their goals during the crucial first 90 days.
• Prepare accounts for a seamless handover to the long-term growth team, ensuring a clear, data-driven strategy is in place.

Growth & Strategic Partnership (Post-90 Days)

• Act as the client’s go-to programmatic expert, building strong, long-term relationships with top-tier advertisers.
• Develop and execute data-driven strategies to identify and pitch incremental opportunities that align with client's growth objectives.
• Analyze campaign data to provide valuable insights and translate complex data into compelling insights and narratives that influence client decision-making.
• Lead multiple partnerships, client meetings, and business reviews to ensure ongoing success and scale.
• Collaborate with Data Science, Product, and Engineering teams to help build and iterate on new client solutions.

Cross-Functional Leadership

• Stay current on mobile ecosystem trends and translate them into actionable insights for clients.
• Help shape product innovation by relaying client needs to internal teams

What You’Ll Need To Succeed

• 5+ years of mobile advertising experience in Account Management / Customer Success / Programmatic Marketing.
• Proven track record of servicing and growing advertiser accounts.
• Strong understanding of data analytics, MMPs, mobile app ecosystem, and ad tech.
• Experience managing digital campaign implementation and optimization.
• Exceptional client-facing communication and presentation skills.
• Ability to translate complex data into simple, actionable strategies.
• Strong ownership mentality, problem-solving curiosity, and growth mindset.
• Detail-oriented with a data-driven approach.
• Team player who thrives in a fast-paced, dynamic environment.
• Fluency in English (speaking and writing) and native-level Vietnamese.

Moloco Thrive: Benefits And Well-Being:

We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.

Moloco Values:

• Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success. 
• Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible. 
• Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value. 
• Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail. 

Additional Resources:

• Moloco Company Blog 
• Moloco Leadership
• Moloco Newsroom 

Equal Opportunity:

Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.

Candidate Privacy Notice:

Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our Candidate Privacy Notice.