Head of Engineering Customer Facing Platform & Loyalty Program - Lounge by Zalando (all genders)

The Role & The Team

Lounge by Zalando is an online shopping club for fashion and lifestyle products. We offer our members daily, time-limited sale campaigns with discounts of up to 75% off the recommended retail price. We aim to connect with millions of members across 20+ European markets, inviting them to engage in an exciting treasure hunt.

You will be working as Head of Engineering for Platform Teams within the Customer Facing Applications Business Unit of Lounge by Zalando. 

As a Head of Engineering you will be accountable for scalability, reliability and general operational excellence of three Platform Teams.

The four teams that you will be accountable for are: Web Platform Team, Mobile Platform Team, Lounge SRE Team and a Product Team that is among others responsible for the Loyalty program at Lounge.

In your role you will be expected to closely collaborate with our Product teams, which we call Squads. These are cross-functional teams that work on various Feature development. These teams are split by different business domains that they are covering and aim to improve the specific customer cohort conversion rate, UX and more.

Inclusive By Design

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. 

We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. 

• do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
• Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups

What We’D Love You To Do (And Love Doing)

• Provide technical direction and ongoing leadership for a department dedicated to drive a product in the center of our Platform Strategy. At the same time, you will closely collaborate and be part of the engineering leadership team of the entire Lounge by Zalando.
• Drive the delivery of a high-performance, resilient and scalable distributed system landscape handling large amounts of data while continuously enabling a high pace of change and innovation by working upstream with development teams.
• Create and maintain strategic and tactical operations, resource plans, goals, and priorities for your function based on business and technology roadmaps and functional objectives while ensuring the team understands product strategy and technology roadmaps
• Drive proof of concepts, pilots and technology evaluations to accelerate the onboarding of new technologies and solutions. You drive continuous improvement and lead a group of Engineering Managers overseeing a number of several autonomous delivery teams.

We'D Love To Meet You If

• You live and breathe Engineering. Thinking about technical topics is your bread and butter and you have enthusiasm towards software architecture.
• You have a strong Product Centric mindset. Software Architecture exists only to support the business. We are looking for a person that can build the Technical direction and strategy based on the already defined Product Strategy.
• Experience in Testing Automation, general QA best practices and overall you find all sorts of testing equally important. You are able to both advocate for testing and to execute its full inclusion in the day-to-day Product development.
• Experience with building the native Mobile Apps (iOS and Android). Either hands-on or as a part of teams which successfully delivered products in such technologies.
• Strong affinity for UI development across the platforms (Web and Mobile). You care about the UI and you find it equally important as server side engineering. Previous experience with working with Design Systems is required.
• When you hear SRE you don’t run away, rather get excited about it. We need a person that embraces the importance of SRE and is informed about the latest and greatest technologies and approaches in the field.
• Experience in coaching, team-building, and conflict resolution and bringing at least 5 years of people management experience in an agile development environment.
• Track record in delivering great products on-time and within budget with attention to detail, ability to look at solutions in creative and unconventional ways, recognize opportunities to innovate, and engage stakeholders in vision and strategy.

If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!

Our Offer

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.

• Employee Shares Program

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
• Two paid volunteering days a year
• In a hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
• Work from abroad for up to 30 working days a year
• 27 days of vacation a year to start
• Relocation assistance available (subject to prior agreement)
• Family services, including counseling and support
• Health and wellbeing options (including Gympass)
• Mental health support and coaching are available
• Drive your development through our training platform and biannual peer-to-peer review
• Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src=22377bdd1us 

Please note that all applications must be completed using the online form - we do not accept applications via email.