COO Academy Manila Knowledge Manager

Implement knowledge management strategy including mechanisms and activities for capturing, organizing and developing information, knowledge and stories from the Academy, Process Experts, SMEs and employees in general

Drive initiatives which will help employees to easily access and use knowledge

Create and/or implement effective tools for evaluating, assessing and communicating the impact of knowledge management efforts

Through training, coaching and support, enable the business embed best-practice approaches to information and knowledge management into all areas of their work

Champion knowledge activities on the ground and ensure participation and involvement from all stakeholders

Maintain and ensure sustainability of Knowledge capture and transfer activities through the knowledge portal, development and administration of assessment tests, formation of communities of practice, social and gamified learning, working closely with CoEs, SMEs and Support Groups

Innovate current knowledge tools and assets – in line with the business and people agenda

Identify ways to showcase the energy and innovation within the group and encourage learning across the membership

Represent COO Academy in Management meetings and planning sessions

Facilitate knowledge sharing sessions / learning programs

Provide timely reports and updates on Knowledge Management initiatives