PACS (Physical Access and Control Systems) Subject Matter Expert

ICF is looking for a Physical Access Control Systems (PACS) and Federal Identity, Credential, and Access Management (FICAM) Subject Matter Expert (SME) to support a large Strategy and Business Solutions Support Contract. If you are looking for an opportunity to help inform and direct IT investment decisions, join our team. This position is predominantly remote; however, you may be required to work at the Federal client’s location in Arlington, VA on occasions.

Key Responsibilities:

• Support the development of the Physical Access Converged Enterprise Solution Planning (PACES) project vision, roadmap, acquisition strategy, implementation approach, and resource requirements for automating and integrating physical security systems and processes.
• Analyze and review existing physical security systems and processes to identify opportunities for modernization and automation.
• Identify and propose interfaces to enhance and automate physical security processes, support Electronic Security System (ESS) integrations and ensure compliance with federal mandates.
• Identify and recommend access controls, including Personal Identity Verification (PIV) / non-PIV credentialing, automated General Services Administration (GSA) and PACS interfaces, onboarding and offboarding processes, multi-factor authentication, role-based privilege management, visitor management, and parking management.
• Identify methods to synchronize physical access data with authoritative sources to maintain data integrity and accuracy.
• Ensure federal interoperability (federation) of physical access control systems.
• Recommend system architecture, product selection, and integration strategies using GSA’s Approved Products List (APL).
• Develop system design, compliance, and audit readiness documentation. .
• Ensure alignment with FICAM and NIST guidelines by collaborating with federal stakeholders, integrators, and vendors.
• Prepare and deliver executive briefings and recommendations for senior leadership.
• Recommend business process improvements and reengineering initiatives through the use of strategic thinking.
• Engage with all stakeholders from subject matter experts to senior leadership.

Required Qualifications:

• Hold a bachelor’s degree in information systems, engineering, or related field.
• Bring at least 10 years of experience in PACS, identity management, or federal IT compliance.
• US Citizenship (required by federal government).

Additional Qualifications:

• Demonstrate extensive knowledge of PACS modernization and federal mandates (FICAM, FIPS 201, NIST SP 800-116), and an in-depth understanding of FICAM architecture, PIV credentials, and PACS technologies.
• Apply experience with federal physical security systems and identity management.
• Understand GSA APL and PACS interoperability requirements.
• Exhibit strong skills in business process management (BPM) and workflow automation.
• Demonstrate mastery in requirements gathering, metrics analysis, solution readiness assessment, and program support.
• Utilize proficiency in Microsoft applications (Word, Excel, PowerPoint, SharePoint, Teams, and Visio), Tableau, Power Apps, Azure DevOps, and ServiceNow.
• Apply business analysis, strategic thinking, scoping, and process modeling, conduct research and analysis, and provide program support.
• Leverage knowledge of people, processes, and technologies to drive process improvements and identify problems, evaluate information, and recommend solutions.
• Operate independently in a fast-paced environment with strong attention to detail.
• Collaborate effectively with clients to assess needs, resolve issues, and deliver tailored solutions, expressing information clearly to individuals or groups based on audience and context, including executive-level presentations.
• Demonstrate strong written and verbal communication skills, with professionalism and confidence when presenting to groups, including C-level executives.

Preferred Skills/Experience:

• Hold an advanced degree in information systems, engineering, or related field.
• Hold certifications such as Certified Information Systems Security Professional (CISSP) or Physical Security Professional (PSP).
• Apply experience with Federal IT services models and frameworks.
• Demonstrate knowledge of commercial IT hardware and software markets.
• Apply operational experience in program/project metrics tracking and reporting.
• Demonstrate customer service orientation and outstanding level of professionalism in providing client support.
• Leverage knowledge of on-premises and cloud-based environments.
• Apply experience with enterprise-wide platform deployment software.

Working At Icf

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  

Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. 

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$98,124.00 - $166,810.00Virginia Client Office (VA88)