Card Processing Officer 2

Process production of all EMP credit cards 

Resolve all queries, disputes and issues on card production 

Responsible for follow-up with the Third Party Processor for generation of card personalization files

Download of failed jobs, reprocess and notify branches of request status

Responsible for communicating to Logistics Team on status of produced cards 

Responsible for the generation of daily, weekly and monthly reports on Credit card production to management

Comply with the principles and policies in the information security hand bookJob Requirements:

Minimum Education: First degree in any discipline

Minimum of 5 years banking experience. 

Operational knowledge of electronic payment card 

Previous knowledge in banking operations is key