Expert Consumer Insights

Grade Level: L2

Location: Islamabad

Last date to apply: 28th September 2025

Who is Expert, Consumer Insights (CI)?

Consumer Insights team at Jazz ensures availability of data, analysis and insights for all the stakeholders to include consumer perspective in all their decisions. As part of the team, Expert CI is curious, a good listener, willing to challenge assumptions and strives to go ‘beyond the obvious’ to build data driven narratives.

The role reports directly to the Head of Consumer Insights with an extended team of 2 team members.

What does Expert, Consumer Insights do?

• Expert CI would act as a main PoC for all stakeholder within assigned vertical
• Key responsibility would include owing and understanding business problems and translating them into appropriate research projects
• He/she is expected to have in-depth understanding of research methodologies e.g. both qualitative and quantitative research, with a focus on quantitative tools including advanced analytical techniques.
• He/she would also be expected to interact with external partners, vendors i.e. research agencies and engage as required for research related projects.
• Continuously hunt for more efficient, robust and technology driven ways of collecting, analyzing and reporting data and insights.

Jazz is an equal opportunity employer. We celebrate, support, and thrive on diversity and are committed to creating an inclusive environment for all employees.

Requirements

• BBA/ MBA or degree in Economics, Sociology, Business Analytics or any relevant discipline
• Comfortable with numbers, quantitative data and Expert level MS Excel & PowerPoint knowledge derived from at least 3 years of hands-on experience
• Problem Solver, Learning Aptitude, Team Player
• Reasonable interpersonal, presentation and communication skills
• Must be creative, flexible and self-driven
• Committed to continuous learning and personal evaluator
• Individual from research agency background

Benefits

As one of the leading employers in the country, Jazz epitomizes the philosophy that each Jazz employee is passionately living a better every day inspired and enabled by visionary leadership, a unique professional culture, a flourishing lifestyle, and continuous learning and development.

Our core values include qualities essential for a positive organizational culture - truthfully guiding entrepreneurial and innovative mindsets, harnessing professional and interpersonal collaboration, and fostering across-the-board customer-obsession.

As one of the largest private sector organizations in Pakistan, our objective is to continue to change the lives of our 75 million customers for the better. This is an opportunity for someone who wants to be part of something transformative, someone who can play a critical role in driving our success. Together, we can empower millions more with the tools necessary to progress in an increasingly digital economy.