Assistant Vice President
EXL.com
Office
India
Full Time
The role is accountable for Providing strategic support to the Head of HR (Operations & Platforms) in executing HR initiatives, aligning teams, and ensuring efficient operations. As a trusted advisor, the Chief of Staff will work closely with internal stakeholders, manage key projects, and help drive the success of HR for the Operations and Platform strategies Partnering with HR leadership to drive talent strategy, organizational effectiveness, and HR solutions that align with business goals and objectives Strategic Support & Execution: Partner with the Head of HR to develop and implement key HR strategies for operations and platforms Manage and prioritize high-level initiatives, ensuring alignment with portfolio’s business & talent goals Provide support in developing, executing, and monitoring operational plans, while ensuring the smooth functioning of day-to-day HR actions Cross-Functional Coordination: Act as a liaison between the Head of HR and other departments, ensuring clear communication and alignment on HR priorities and projects Collaborate with leadership across teams to drive HR-related projects and initiatives Work closely with the HR teams, business leaders, and other functional areas to ensure operational efficiencies and performance metrics are achieved Project Management: Lead key HR projects from inception to execution, managing timelines, resources, and cross-functional stakeholders Create and maintain project tracking and reporting systems to ensure progress against objectives and timelines Address issues and roadblocks proactively, offering solutions to ensure project success Data-Driven Decision Making: Monitor and analyze HR data and performance metrics to provide insights and recommendations for the portfolio Ensure that relevant HR data is accurately captured and reported to inform strategic decisions Develop reports and presentations for executive leadership, including updates on ongoing initiatives, trends, and opportunities. Internal Communications: Help streamline communication between the Head of HR and the broader HR organization, ensuring key messages are clearly articulated Draft communication materials, including reports, presentations, and memos, for internal and external stakeholders Coordinate the preparation of executive briefings, town halls, and other leadership communications Operational Efficiency & Process Improvement: Support continuous improvement in HR operations by identifying opportunities for process optimization and cost reduction Implement best practices and standards to ensure the smooth execution of HR operations and platforms Assist in establishing efficient workflows, system integrations, and technology adoption across HR teams Skills & Competencies Strong project management skills, including the ability to prioritize, manage timelines, and execute on complex projects Exceptional organizational and problem-solving abilities Excellent communication, interpersonal, and presentation skills The ability to handle sensitive information with discretion and maintain confidentiality Proven ability to work in a fast-paced environment with a high degree of flexibility and adaptability Strong understanding of Operations, technology platforms, and data analytics Ability to influence stakeholders and navigate organizational dynamics A proactive, solution-oriented mindset with the ability to anticipate needs and drive initiatives forward Ability to lead and the performance reviews with senior management, work on action points Experience of dealing in transformation projects Strong analytical skills Exposure to interaction with regional counterparts An understanding of financial principles and the ability to manage budgets and resources effectively Ability to identify and escalate issues, keep managers and peers well informed on a recurrent basis Experience Minimum of 10+ years in HR, operations, or project management, with experience in strategic planning and execution Previous experience in a Chief of Staff or similar role is a plus
Assistant Vice President
Office
India
Full Time
September 21, 2025