IDAM InfraOPS and 2nd line management

General Description:

• As the manager of IDAM Infra OPS and 2nd Line support, you will manage the engineering team responsible for maintaining and operating IDAM infrastructure (CyberArk, SailPoint, etc) and will be responsible for all related IT services and processes. This includes product ownership, life cycle management for the products we manage, organizing watch duty and organize the team as a squad leader and scrum master. Working with new market leading technologies, you will play a proactive role in protecting service availability of IDAM tribe, reducing cyber and compliance risk for the company.

Your responsibilities & duties

• Management and success of a geographically dispersed team
• Owning the platforms and infrastructure of IDAM tribe, manage vendor relationships and perform service reviews with the vendors
• Maximizing the Squad’s ability to deliver Sprint goals, contributing to the service availability of the tribe and business benefits
• Squad level agile ceremonies and driving Squad value with integrity, consistency, and effectiveness (Daily Stand Ups, Sprint Planning, Sprint Demos, Sprint Reviews …)
• Organizing the watch duty for IDAM Tribe
• Supporting the Squad to live the following values: productivity, quality, transparency, openness, and incremental improvement
• Identify, track, removal, and escalation of blockers at Squad level to maintain both pace and flow of value delivery.
• Own and manage Squad risks, issues, and dependencies.
• Protect the Squad so that they can remain focused on the Sprint goals.
• Manage intra-Squad dependencies with the other Squad Leads within the Tribe
• Provide relevant input to support each Squad member’s development and performance needs.

Your Qualifications

• A university degree, preferably in Information Systems, Engineering, Computer Science, Economics or Finance
• Knowledge of Identity and Access Management principals and technologies (CyberArk and SailPoint)
• A quality and security driven as well as a critical mindset.
• Effective communication skills – fluency in English
• Eagerness to learn and ability to perform tasks independently.
• A team mentality
• Ability to analyse day to day problems and struggles and help identifying continuous improvement areas.
• Experience in ServiceNow as a ticketing tool (preferred, not necessary)

Why Join Us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system. 

What We Offer:

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries. 
• Practice your talents in a highly professional international environment. 
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

New ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office and also benefit from remote working. 

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process.