Clinical Care Co-ordinator (Redeployment 20388)

Suffolk County Council 

Address: Endeavour House, Russell Road, Ipswich, IP1 2BX - Hybrid 

Salary: £40,777 per annum (pro rata)

Hours: 18.5 hours per week, flexible working options available 

Contract: Permanent

This post is open to current Suffolk County Council staff on redeployment only.

At Suffolk County Council, every role is a chance to create positive change. As a Clinical Care Coordinator in the Specialist Learning Support Team, you’ll see the direct impact of your work on the people and places that make Suffolk special. Join us and turn your passion for progress into action.

Reimagine The Possibilities.

We are excited to add an additional trained nurse (Paediatric or Adult) who shares our values to our existing senior team. Our two Clinical Care Coordinators and Clinical Manager are passionate and skilled and lead highly trained Specialist Learning Support Assistants in supporting children and young people with Complex medical needs to access education in school or occasionally at home.

Your role and responsibilities 

• You will use your skills and knowledge to train, monitor, and supervise the Specialist Learning Support Assistants assigned to you
• You will delegate the medical interventions required to meet the needs of the children and young people on your caseload to non – clinical staff
• You will work collaboratively with colleagues in education, health and social care, attending meetings, where necessary, to support the clinical needs of the child or young person
• You will demonstrate your passion by championing the voices and experiences of children, young people, and their families to guide service development and planning as part of the senior team
• You will work across various schools to support the team and maintain relationships with the school staff, with time each week to work from home or in the office.
• You will line manage a small team of SpLSAs across various school settings and be responsible for their professional development
• You will regularly assess the skills and competencies of the team in a variety of medical interventions in line with the service guidelines and assessment frameworks
• You will undertake relevant CYP school health care plans and risk assessments for CYP and staff in a variety of settings 
• You will ensure staff adhere to all policies and procedures relevant to the service

You Will Need

• Our ideal candidate will have a Current Nursing and Midwifery Council registration
• A mentorship or teaching qualification
• Experience of working with people with complex medical needs who are reliant upon technology such as tracheostomy, gastrostomy feeding, jejunostomy feeding, non-invasive ventilation, oral suction, oxygen therapy
• Some experience of managing people or supervising

You can view a full list of requirements in the Job and Person Profile (Word). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. 

The Team

• The team is part of the wider Community Health Services provided by Suffolk County Council with robust clinical governance in place
• The team is overseen by a Clinical Manager who is a trained children’s nurse
• There are currently two Clinical Care Coordinators (one full time and one part time) who are children’s trained nurses 
• The team consists of 23 Specialist Learning Support Assistants who are matched to CYP and support them in a school setting or occasionally at home if they are too unwell to attend
• The care coordinators spend their time in schools with time each week to work from home or in the office
• We are a friendly, supportive and multi skilled team who are passionate about giving every child or young person the best opportunities in life.

Empowering Everyone

We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report.

For More Information

Please contact Natalie Bowerman (She/Her) on 07720213198 for a casual conversation.

How To Apply

Step 1 - Read the Job and Person Profile (Word).

Step 2 - Click ‘Apply Now’ to start your online application. 

Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template.  

1. Tell us about a time when you had to train a team on a new medical procedure. How did you ensure they understood and could perform the procedure safely?                                                                                     
2. Provide an example of when you had to work collaboratively with professionals from different sectors (e.g., education, health, social care). How did you ensure effective communication and coordination?
3. Tell us about a time when you had to manage a challenging situation with a staff member or colleague. How did you approach the situation and what was the result?" 
4. How do you ensure your team feels supported, especially when dealing with complex or emotionally challenging cases?

We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process. 

Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitment@suffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. 

Closing date: 11:30 pm, 28 September 2025

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. 

As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We’re driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities.

In Return, You’Ll Enjoy:

• up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days
• membership of a competitive Local Government Pension Scheme (LGPS)
• travel, lifestyle, health and wellbeing benefits
• performance-related annual pay progression, in addition to an annual cost-of-living pay increase
• training and encouragement to expand your knowledge
• a variety of career development opportunities across our organisation
• diverse and active staff networks
• flexible working options, with the right to request flexible working from your first day

Plus lots more!

If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).