Customer Service Specialist for the German speaking market (m/f/d)

Your Responsibilities:

• Via Phone and email you are the first point of contact for our German speaking B2B customers in Germany, Austria and Switzerland. 
• You will take orders via various channels and process them in our ERP system
• Any concerns that may arise with our customers during the ordering and delivery process (eg. order status, delivery times, stocks etc.) will be assisted by you.
• You will focus on our already registered dealers, but you will also support our sales team in the acquisition of new prospective customers

You Bring Along:

• You have already gained professional experience in the areas of customer service, customer support, internal sales or similar.
• Ideally, you share our passion for motorcycles, ATV/UTV, bicycles and co. as well as the associated products and accessories
• You are open-minded, communicative and have a strong service and customer orientation
• In addition to a native level of German, you have a good command of written and spoken English. 
• Your profile is rounded off by a routine handling of the common MS Office programs and experience in the use of an ERP system.

What We Offer:

• A secure job in a constantly growing company
• A multinational team with more than 325 colleagues from 48 countries and an agreeable working atmosphere within the Powersports industry
• Flexible working times in full and part time, modern working equipment and the possibility to work remotely
• Onboarding and support for new employees
• Regular employee events, excursions,  guided motorcycle tours and special sales events
• Company bike leasing and a job ticket for the regional public transport
• Company health management with organized health days, check-ups, group sport activities, contribution to fitness center membership fee, etc.

Are You Interested?

• We are looking forward to receiving your application!
• Click on "JOIN OUR TEAM!" to be redirected to our applicant portal and upload your documents.

We value diversity and therefore welcome applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age as well as sexual orientation and identity.