Manager, iCIMB & CCBO - Project Delivery Office MY

Key Responsibilities

Project Initiation

• Develop project charter. Confirm project objective and high level scope.
• Identify key stakeholder to form a project team. Setup project steering committee and working committee.
• Assist with technical solution and business case.
• Develop SOW and review contract. Participate in contract / commercial / pricing negotiation.
• Initiate purchase requisition. 

Core Responsibilities

• Determine the project approach, milestones and schedule. Develop detailed project work plan.
• Monitor and track end-to-end project implementation including project planning, risk management, quality control through vendors feedback and during project closure and implementation, vendor management, financial management, management of resource, collaboration and other related activies.
• Oversee and monitor deadlines, assigns responsibilities, and monitors progress of projects.
• Responsible to provide oversight on project risk, scope, budget, schedule, benefits, team, and stakeholders.
• Responsible for development of project management and development policies and procedures including methods, tools, standards and project execution processes to be used across all projects.
• Escalate and resolve issues / risks to Project Team for direction.
• Ensure IT Leads for each applications are being involved in project management delivery.
• Ensure product / technical deliveries are complied to IT standards, SDLC standards, policies and procedures. Prepare and develop reports and updates to management / steering committees as required.
• Manage relationships with all vendors and sub-contractors. Ensure that the project team follows all quality assurance processes, including periodic reviews and transitions.
• Mentor, and manage a team of junior project managers, providing coaching, feedback, and professional development to help them grow in their roles.

Stakeholder Management

• Provide status reporting to key stakeholders, costs tracking, and resource management.
• Provide leadership and manage performance of project resources including internal and external parties who are involved in the projects. This includes training, developing and handling of the project team and ensuring performance expectations are communicated and met. 

Project Management

• Look after the planning, execution, and delivery of multiple projects simultaneously, ensuring that each project is progressing according to the agreed timelines, budgets, and quality standards
• Identify and manage the impacts, interfaces and inter-dependencies of all applications for the project
• Manage business and technical problems and propose alternatives or solutions.
• Adheres to all applicable procedures, company policies and any other quality or regulatory requirements.

Vendor Management

• Manage the vendors’ SOW to ensure scope, timing and effort is delivered.
• Manage the respective vendors to ensure timely delivery.
• Work with the respective vendors to resolve project related issues.
• Ensure and work with vendors on all technical related issues are resolved (project related issue). 

Leadership & People Management

• Manage and mentor project managers and other key project personnel, providing guidance and oversight across all projects.
• Establish clear roles, responsibilities, and performance expectations for the project managers. Ensure they are accountable for the timely and successful delivery of their respective projects.

Job Specification

• Qualification: Any degree in any discipline is required for this position.
• Professional Qualification: Certified PMP, Prince, Agile etc.
• Relevant work experience: 6-8 years of working experience in a similar field.

Competencies:

• Skill in identifying and solving complex problems and issues that arise within the team or in operational processes. Creative problem-solving and critical thinking help overcome obstacles and drive continuous improvement.
• Ability to remain composed and resilient in the face of challenges, setbacks, or pressure situations. Resilient leadership inspires confidence and stability, encouraging the team to persevere and adapt in dynamic environments.
• Strong attention to details and technicalities
• Proficiency in building and nurturing a high-performing team by fostering collaboration, trust, and mutual respect among team members. This includes creating a positive work culture that values diversity, inclusion, and continuous learning. Good interpersonal and multi-tasking skills
• Good written and verbal communication skills.